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How do I log out of my Beside account?

Learn how to safely log out of your Beside account on mobile and macOS, and what to do before signing out to ensure your calls continue to work properly.

Marie avatar
Written by Marie
Updated over a week ago

🚪 How to log out

You can now log out directly from the app - no need to delete or reinstall anything.

📱 On mobile (iPhone / Android)

  1. Open the Beside mobile app

  2. Go to Settings

  3. Scroll to the bottom, tap Logout (grey text)

  4. Confirm when prompted

🖥️ On desktop (macOS)

  1. Open the Beside app for macOS

  2. Go to Settings

  3. Open the Account tab

  4. Click Log out


⚠️ Important: Turn off call forwarding before logging out (mobile only)

If you currently use Call Forwarding, make sure to turn it off before logging out on the mobile app.

Why this matters:

If call forwarding stays enabled after you log out and you’re no longer using the Beside app, your calls will continue routing to your Beside number instead of your personal phone.

To avoid missed calls = Disable call forwarding on your phone:

  • Beside app: Settings → Inbox → Phone: Configure Number → Call Forwarding → Turn it off

or

  • iPhone: Settings → Phone → Call Forwarding → Turn it off

  • Android: Settings → Network & Internet → Calls → Call Forwarding → Disable all options

Once call forwarding is off, you can safely log out.


💬 Need help?

If you’re unable to log out or want help checking your call-forwarding settings, feel free to contact us anytime - we’re here to help.

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