Before sending any message, ensure it complies with our Terms of Service and the restrictions below.

Messaging related to high-risk or regulated financial products is not allowed. This includes:

• Payday loans

• Short-term high-interest loans

• New loan solicitations

• Student loans

• Cryptocurrency

• Stock trading and investment platforms

• Third-party loans (e.g., auto, mortgage)

• Third-party lead generation services

• Companies, NGOs, or political campaigns that buy, sell, or share consumer information

• Affiliate lending and marketing

• Deceptive marketing practices

• Debt collection, forgiveness, consolidation, reduction, or relief services

• Credit/debt repair

• Third-party debt collection*

📌 Note: A business can send messages about its own debt collection efforts if the recipient has opted in. However, third-party debt collectors cannot use SMS for debt collection.

Messages promoting high-risk financial opportunities or misleading job offers are not allowed, including:

• Deceptive work-from-home programs

• Risky investment opportunities

• Pyramid schemes

• Mystery shopping programs

• Multi-level marketing (MLM) recruitment

Messages about the sale, promotion, or distribution of regulated substances are prohibited, including:

• Cannabis and CBD (Prohibited in both the US and Canada, regardless of legality in specific states)

• Fireworks

• Kratom

• Vapes & E-cigarettes

• Paraphernalia products

📌 Note: Cannabis, CBD, Kratom, or drug paraphernalia businesses cannot use SMS/MMS messaging on Beside in the US or Canada - regardless of message content or purpose (even for two-factor authentication (2FA))

Messaging related to the sale or promotion of any prescription-only medication is not allowed.

This applies to all drugs that cannot be sold over the counter in the US or Canada.

Messaging related to gambling, betting, and related activities is not permitted, including:

• Casino apps

• Gambling websites

• Sweepstakes

• 50/50 raffles

• Betting and sports picks

📌 Note: Gambling-related traffic is prohibited in the US and Canada on all number types (Toll-Free, Local Numbers).

The following content is restricted under industry-wide S.H.A.F.T. rules:

• Sexually explicit content, including the promotion of or engagement in sexual services (e.g. prostitution, escort services, etc.)

• Hate speech or discriminatory content

• Alcohol*

• Firearms

• Tobacco, vapes, or e-cigarettes

📌 Note - Alcohol exception: Alcohol-related messaging is only allowed on Toll-Free, Short Code, and Long Code numbers in the US if proper age verification procedures are in place.

Beside takes compliance seriously to ensure a safe and lawful messaging environment. If your messages violate our prohibited messaging policies, the following actions may be taken:

We encourage all users to review these policies carefully to avoid any disruptions.

If you’re unsure whether your content is allowed, contact our Support team directly from the app, we’ll gladly review and guide you.