Once the porting process is complete, your old provider transfers ownership of your phone number to Beside. All calls and texts will now be handled inside Beside.

Follow the steps below to make sure everything is set up correctly.

Once you are notified that your number has been successfully ported to Beside, fully close and reopen the Beside app to ensure it picks up your newly ported number and updated settings.

Beside manages the porting request, but:

This helps you avoid extra billing, prorated charges, accidental plan renewals

If you had call forwarding enabled to your Beside number before porting, make sure to disable it. This prevents potential conflicts in your call setup.

Your ported number now is your Beside number: forwarding should no longer be used.

If the new number doesn’t appear inside Beside yet, the transfer may still be completing.

Porting can take usually under 1 week, sometimes up to 2 weeks depending on your previous carrier.

Beside doesn’t support numbers tied to mobile data plans (like Verizon or T-Mobile). If you try to port such a number, your data plan may be lost.

Beside currently doesn't support 2FA codes via SMS. If you rely on SMS-based verification for apps or services, we recommend using an alternative number.

No, your number remains active during the porting process, so you won't experience any service interruptions.

If you're experiencing porting delays or app issues, the most common cause is a restriction on your previous carrier's side. We recommend contacting your carrier directly to check if any restrictions are still in place or if additional steps are required on their end.