Beside

Fix call forwarding issues when calls to your primary number aren’t reaching the Beside app. Learn how to troubleshoot carrier and device settings (iPhone and Android).

Troubleshoot call forwarding issues

Learn how to fix issues where incoming calls don’t ring inside Beside, ring silently, or are routed incorrectly.

Fix calls not ringing

Learn how to fix issues where your calls fail, don’t connect, drop unexpectedly, or have no audio.

Why calls fail

Learn the most common reasons why a message may fail or not reach your contact, and how to quickly fix it.

Fix undelivered text messages

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Troubleshooting & Common issues

Find answers and get help from Intercom Support and Community Experts

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