Two-factor authentication (2FA) codes sent via SMS cannot be received on your Beside number. This is a known limitation that applies to all Beside lines.
If you rely on SMS-based 2FA for services like banking, email, or social media, you'll need to use a different number to receive those codes.
Why 2FA codes don't work on Beside
Most 2FA services send verification codes from shortcode numbers or automated systems that are not compatible with Beside's phone infrastructure. These codes are blocked before they reach your Beside line.
This applies to all types of authentication codes, including login verification, password resets, and account recovery codes.
What to do instead
Keep your 2FA codes on a number that can receive them reliably:
Use your carrier number (Verizon, T-Mobile, AT&T, etc.) for all SMS-based 2FA
Switch to an authenticator app (Google Authenticator, Authy, etc.) where possible - this is more secure than SMS-based 2FA and works independently of your phone number
⚠️ Important: If you're considering porting your carrier number to Beside, keep in mind that this will stop 2FA codes from arriving on that number. For most carrier users, 📖 call forwarding is the better option - it keeps your carrier number active for 2FA while routing calls to Beside.
FAQ
Will Beside support 2FA codes in the future?
Will Beside support 2FA codes in the future?
There is no confirmed timeline for 2FA support on Beside numbers. For now, keep your authentication codes on your carrier number or use an authenticator app.
I ported my number to Beside and now I can't receive 2FA codes - what should I do?
I ported my number to Beside and now I can't receive 2FA codes - what should I do?
If you ported a number you were using for 2FA, update your 2FA settings on each service to use a different phone number or switch to an authenticator app. If you're locked out of an account, contact that service's support team directly for account recovery.
Does call forwarding let me keep receiving 2FA codes?
Does call forwarding let me keep receiving 2FA codes?
Yes. With call forwarding, your carrier number stays active and continues to receive SMS-based 2FA codes normally. Only calls are forwarded to Beside - texts stay on your carrier.
📖 Port your number vs set up call forwarding