Beside

Learn the legal basics for call-recording consent in the U.S. and Canada, and how Beside helps you stay compliant.

Recording consent - do you need to notify callers?

Learn how to enable automatic recording consent notifications for all your calls - both inbound and outbound - in Beside.

Notify callers that a call is being recorded

Why Beside requires KYC identity verification, what the process involves, how your data is protected, and what happens if you don't complete it.

Why identity verification is required

Learn how to request a full export of your Beside data.

Export your data

Learn how Beside protects your data and why end-to-end encryption is not currently supported.

Is Beside end-to-end encrypted?

Privacy Policy and Terms of Service

Learn about Beside’s SOC 2 Type II certification, what it means for your data security, and how it helps build trust with users and businesses.

Is Beside SOC 2 compliant?

Learn about Beside’s data hosting, security infrastructure, and compliance standards.

Where Beside's data is hosted

Learn what types of content cannot be sent through Beside. To keep our platform safe, compliant, and reliable, certain categories of messages are strictly prohibited, regardless of your industry or…

Forbidden content on Beside

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Beside privacy & security

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

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