Beside

Set up, customize, and train your AI Receptionist to handle calls and texts on your behalf.

AI Receptionist

Set up and customize your Beside AI Receptionist to handle calls, texts, and follow-up emails automatically - activation, onboarding checklist, and next steps.

Get started with your AI Receptionist

Activate your AI Receptionist for phone calls - set the scope, number of rings, greeting messages, and call transfer rules.

Set up your AI Receptionist to answer calls

Enable your AI Text Receptionist to reply to incoming texts on your Beside line - choose who it replies to, customize the signature, and manage manual vs. AI replies.

Enable and manage your AI Text Receptionist

Connect Gmail or Outlook to Beside and let your AI Receptionist draft email replies automatically - setup, customization, and how drafts work.

Make your AI Receptionist reply to emails

Test your Beside AI Receptionist with simulated calls and texts using Test Receptionist - verify greetings, responses, and fine-tune before going live.

Test your AI Receptionist

Set up your AI Receptionist, train it with your business info, and choose how it answers calls and texts.

Get started

Add business details, FAQs, products, and website knowledge to train your Beside AI Receptionist - plus best practices for better responses.

Train your AI Receptionist

Customize your Beside AI Receptionist's voice and language - clone your voice or pick from 20 bilingual voices, and test before going live.

Customize your AI Receptionist's voice and language

Choose who your Beside AI Receptionist handles for calls and texts - set global rules, exclude specific contacts, and configure audience scopes.

Control who your AI Receptionist handles

Control the names your Beside AI Receptionist uses during calls - how it introduces itself, refers to you, and mentions your business.

Set your AI Receptionist's name and identity

Personalize your AI Receptionist's voice, language, name, identity, and control which contacts it handles.

Customize your AI

Set up lead qualification scenarios with your Beside AI Receptionist - ask custom questions, capture caller details, and automate client intake.

Qualify leads with your AI Receptionist

Practical tips to improve your Beside AI Receptionist's performance - better knowledge, smarter greetings, and proven strategies from real users.

Get the most out of your AI Receptionist

Set up calendar scheduling with Beside's AI Receptionist. Covers how to connect Google or Outlook Calendar, appointment settings, and how bookings work.

Schedule appointments with your AI Receptionist

Set up Call Transfer on your Beside AI Receptionist - define transfer scenarios, choose recipients, and route calls automatically. Business plan only.

Set up Call Transfer for your AI Receptionist

Use your AI Receptionist to qualify leads, book appointments, and handle complex call scenarios.

Advanced use cases

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