Beside

Set up, customize, and train your Receptionist to handle calls and texts on your behalf.

Receptionist

Set up and customize your Beside Receptionist to handle calls, texts, and follow-up emails automatically - activation, onboarding checklist, and next steps.

Get started with your Receptionist

Activate your Receptionist for phone calls - set the scope, number of rings, greeting messages, and call transfer rules.

Set up your Receptionist to answer calls

Set up Scenarios: your Beside Receptionist's full call playbook in one place - welcome greeting, in-call actions (transfers, texts, bookings), and a sign-off. Available to everyone on iPhone, Android, and…

Set up Scenarios

Enable your Text Receptionist to reply to incoming texts on your Beside line - choose who it replies to, customize the signature, and manage manual vs. Receptionist replies.

Enable and manage your Text Receptionist

Connect Gmail or Outlook to Beside and let your Receptionist draft email replies automatically - setup, customization, and how drafts work.

Draft email replies with your Receptionist

Let your Beside Receptionist remember repeat callers so they don't start from scratch each call. Caller Memory is in beta on iPhone, Android, and Beside on the web.

Caller Memory

Test your Beside Receptionist with simulated calls and texts using Test Receptionist - verify greetings, responses, and fine-tune before going live.

Test your Receptionist

Set up your Receptionist, train it with your business info, and choose how it answers calls and texts.

Get started

Add business details, FAQs, products, and website knowledge to train your Beside Receptionist - plus best practices for better responses.

Train your Receptionist

Customize your Beside Receptionist's voice, language, and pronunciation - clone your voice, pick from 20 bilingual voices, adjust speed by picking faster-tempo voices, and teach it to say names correctly.

Customize your Receptionist's voice and language

Choose who your Beside Receptionist handles for calls, texts, and emails - set global rules, exclude specific contacts, and configure audience scopes.

Control who your Receptionist handles

Control the names your Beside Receptionist uses during calls - how it introduces itself, refers to you, and mentions your business.

Set your Receptionist's name and identity

Personalize your Receptionist's voice, language, name, identity, and control which contacts it handles.

Customize your Receptionist

Set up lead qualification scenarios with your Beside Receptionist - ask custom questions, capture caller details, and automate client intake.

Qualify leads with your Receptionist

Practical tips to improve your Beside Receptionist's performance - better knowledge, smarter greetings, and proven strategies from real users.

Get the most out of your Receptionist

Set up calendar scheduling with Beside's Receptionist. Covers how to connect Google or Outlook Calendar, appointment settings, how bookings work, and what to do when something goes wrong.

Schedule appointments with your Receptionist

Set up Call Transfer on your Beside Receptionist - define transfer scenarios, choose recipients, and route calls automatically across calls and lines.

Set up Call Transfer for your Receptionist

Use your Receptionist to qualify leads, book appointments, and handle complex call scenarios.

Advanced use cases

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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