Your AI Receptionist can now help you manage emails with the same ease as calls and texts.
When you enable Draft Emails, your AI automatically prepares reply drafts for new, non-automated email threads - saved directly in your connected Gmail or Outlook inbox.
➡️ Access your Draft Email settings: Open the Beside app on your phone > Go to the Settings tab > Under the Draft Emails section
✉️ What is Draft Email?
Draft Email lets your AI Receptionist create a suggested reply for each new, legitimate (non-automated) email you receive.
Instead of starting from scratch, you'll find a ready-to-edit draft directly in your Gmail or Outlook inbox - so you stay in control while saving time.
📍 Your AI Receptionist never sends emails on your behalf. Drafts are saved in your inbox for you to review, edit, and send when ready.
⚙️ How to enable Draft Emails
Open the Beside app on your phone.
Go to the Settings tab.
In the Phone section, tap AI Receptionist.
Switch to the Draft Emails tab at the top.
Toggle the feature Suggest Draft emails on.
Tap Connect Account and choose Gmail or Outlook.
Sign in and grant access.
Once connected, you’ll see your account listed
If connection fails, you'll see an error message with the option to retry.
⚠️ Consent required
When you connect Gmail or Outlook, you’ll be asked to allow Beside to read your emails. This access is necessary so the AI Receptionist can draft replies directly in your inbox.
If permission isn’t granted, no drafts can be created.
🧠 Customize your drafts
You can personalize how your AI drafts replies under Response Style:
Draft Instructions: provide short guidance to shape your AI’s tone, priorities, or response structure.
Signature: add a custom closing line (e.g. “– Sent by Alex’s AI Receptionist”) to match your brand style.
📍 Both settings are optional, and Signature is enabled by default.
📩 How Draft Email works
One draft per thread: a draft is created for the first message in every new, non-automated email thread.
Stored in your inbox: drafts appear directly in your Gmail or Outlook “Drafts” folder, not inside Beside.
Full control: nothing is ever sent automatically. You choose when (or whether) to send.