Beside

Beside Team

Bobby Giangeruso

Using Beside on Mobile

Where can I find my Beside number?

You can keep using your current phone number with Beside. We offer two ways to do so, depending on how you want your calls to be handled.

How can I use Beside with my current phone number?

Learn how to change your Beside number directly from the app, including step-by-step instructions and important limitations to be aware of.

How do I change my Beside number?

Learn whether you should port your number to Beside or use Call Forwarding.

Should I port my number to Beside or set up Call Forwarding?

Learn how to use your Google Voice number with Beside.

How can I use my Google Voice number with Beside?

Why does my Beside number appear as "Scam Likely" on the recipient's end?

Learn how to give Beside full access to your contacts so your entire address book can sync automatically.

How do I import all my contacts to Beside?

Learn how multiple numbers work on Beside, and how to upgrade your plan if you need additional lines or teammate access.

Can I register multiple numbers on one account?

Learn how to collaborate on calls, messages, and inboxes with your teammates in Beside.

Can I share my Beside inbox with my team?

Learn how to silence notifications after hours and automatically send calls to your Voicemail Receptionist.

How do I set Notification Schedule to control when I get calls and notifications?

Learn what to do once your number has successfully been ported to Beside, so you can ensure a smooth transition and avoid any common post-porting issues.

What to do after porting your number to Beside?

Learn how to block unwanted callers in Beside, what blocking actually does, and how to manage your blocked list.

How do I block contacts on Beside?

Get the most out of your Beside phone number

Phone number & inbox settings

Learn how to forward calls from your primary phone number to your Beside number - and how to turn it off whenever needed.

How to enable or disable call forwarding from your primary number to Beside?

Learn how to show your primary phone number when making calls from Beside, and how to troubleshoot Caller ID verification issues.

How do I display my primary number for outgoing calls?

Learn how to automatically silence calls from unknown or spam numbers by sending them directly to your Beside voicemail - without your phone ever ringing.

How do I silence unknown callers on Beside?

Learn how to replay your call recordings inside Beside, why downloads aren’t supported, and how to share call summaries instead.

Can I listen to and download call recordings?

Learn how to turn off call recording for selected contacts while keeping it enabled for everyone else.

How do I disable call recording for specific contacts?

Learn how to disable call recording during a live call - or turn it off for specific contacts by default.

How do I stop recording a call on Beside?

Learn how to customize your voicemail in Beside.

How do I set up my Beside voicemail greeting?

Learn how to change your ringtone, and how to set custom ringtones for specific contacts.

How do I change my Beside ringtone?

Can I make international calls with Beside?

Learn how to use Beside’s built-in network testing tools to check your connection quality and troubleshoot call issues.

How do I test my network connection with Beside?

Guide to calling

Learn how to send text messages quickly and efficiently in Beside.

How do I send text messages from the Beside app?

Learn how to quickly create a group chat in Beside.

How do I create a group chat?

Learn why messages sent from your primary number to your Beside number don’t appear in the app, and what you can do in the meantime.

Can I text myself?

Can I receive authentication codes on Beside?

Learn how to organize your Beside inbox by archiving or permanently deleting conversations. Both options help you keep things tidy, depending on whether you want to hide a chat or…

How do I archive and delete conversations in Beside?

Learn how to create, manage, and insert Saved Replies to streamline your messaging in Beside.

How do I use Saved Replies in Beside?

Maxime Germain

Guide to texting

Learn how to activate and personalize your AI Receptionist for phone calls with custom greetings, preferences, and call settings.

How to have my AI Receptionist answer calls for me?

Learn how to have your AI Receptionist reply to your text messages and set contact-specific preferences.

How do I enable and manage my AI Text Receptionist in Beside?

Learn how to use Draft Email in Beside to get AI-prepared replies in Gmail or Outlook, ready for you to edit and send.

How to make my AI Receptionist reply to my emails?

Learn how to customize your AI Receptionist’s voice, language, speed, and pronunciation, and how to test it.

How do I customize my AI Receptionist’s voice, language, and pronunciation?

Teach your AI Receptionist about your business so it can answer questions and represent you accurately.

How do I train my AI Receptionist?

Learn how to use Beside’s "Collect Information" feature to create custom questions your AI Receptionist can ask callers.

How do I make my AI Receptionist collect information from callers?

With Calendar Integration, your AI Receptionist can automatically schedule meetings for you, helping you follow up faster and stay organized.

How do I make my AI Receptionist schedule appointments for me?

Learn how to prevent certain contacts from being routed to your AI Receptionist, whether for calls, texts, or both.

How to control who your AI Receptionist handles (calls & texts)?

Learn how to test your AI Receptionist with demo calls and texts to ensure it responds accurately.

How do I test my AI Receptionist?

AI Receptionist

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.