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Can I listen to and download call recordings?

Learn how to replay your call recordings inside Beside, why downloads aren’t supported, and how to share call summaries instead.

Beside Team avatar
Written by Beside Team
Updated over a month ago

🔊 Can I listen to my call recordings?

Yes, you can replay any call recording directly inside Beside.

This allows you to review conversations whenever you need, without managing external audio files.

How to listen to a recording:

  1. Open your Inbox

  2. Tap the conversation

  3. Find the Phone Call card in the thread

  4. Tap the ▶️ Play icon at the bottom of the card to replay the call

Recordings remain available as long as the conversation exists.


❌ Why downloading isn’t supported

While downloading call audio might be convenient in some situations, to protect users and ensure global compliance, Beside keeps call audio accessible only inside the app.

📌 We are actively reviewing this policy.

If downloads become safely possible in the future, we’ll notify users.


✅ What you can do instead

Even though you can’t export raw audio, you can still export and share key information using call summaries.

  • Open the summary card for the call

  • Tap “Copy Link” or “Email” to share it

This is especially useful for follow-ups, collaboration, or record-keeping, without compromising privacy or compliance.

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