Beside

Make and receive phone calls with Beside over Wi-Fi or mobile data - how calling works, placing and answering calls, call features, and what happens when you miss a call.

Make and receive calls with Beside

Automatically text callers when you miss their call, so they know you'll follow up. Works whether or not your Receptionist answers.

Missed call auto-reply

Beside supports unlimited calls to US and Canadian numbers - international calling is not yet available. Carrier charges may apply for cross-border call forwarding.

Make international calls

Pause or control incoming calls on Beside - use Business Hours, Receptionist routing, Silence Unknown Callers, and Do Not Disturb to manage when your phone rings.

Pause or disable incoming calls

Set up and customize your Beside voicemail greeting - default or custom recorded message for callers when the Receptionist is not active.

Set up your voicemail greeting

Compare Beside's Receptionist and traditional voicemail - when each one answers, how Business Hours affect routing, and how they work together.

Receptionist vs Beside voicemail

Silence calls from unknown numbers in Beside so they never ring your phone - unknown callers go straight to your Receptionist (or voicemail), while your saved contacts come through as…

Silence unknown callers

Change your Beside ringtone - use the built-in Beside ringtone on iPhone or update your device's ringtone settings on iPhone and Android.

Change your ringtone

Replay call recordings inside Beside, share call summaries, and understand why downloading audio is not currently supported.

Listen to and download call recordings

Stop call recording during a live Beside call, or disable recording for specific contacts - plus legal reminders on consent.

Stop recording a call

Enable automatic recording consent in Beside - notify callers at the start of every call that the call is being recorded, for both inbound and outbound calls.

Notify callers that a call is being recorded

Disable call recording for specific contacts in Beside - keep recording on for everyone else while excluding personal calls or contacts who prefer not to be recorded.

Disable call recording for specific contacts

Call recording consent rules in the U.S. and Canada - one-party vs. all-party consent, state and provincial laws, and how Beside's consent tools keep you compliant.

Recording consent and caller notifications

After Receptionist calls, Beside flags what needs a follow-up - callbacks and one-tap actions like Mark top client. Open the Review tab to handle everything in one queue, take action…

Review post-call follow-ups in one place

Make and receive calls, manage recordings, voicemail, and call handling settings.

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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