Beside on the web brings your business phone to any browser - make and receive calls, send and receive texts, and manage your account at app.beside.com. No download required.
Your web account uses the same phone line as your Beside mobile app - calls, texts, and contacts stay in sync.
What Beside on the web offers | What Beside mobile app offers | What is synced between platforms |
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Requirements:
Any modern browser on desktop or mobile (Chrome, Safari, Firefox, Edge)
Microphone access for calls
A Beside account & subscription on the 👤 Starter or 👥 Business plan
Sign in to Beside on the web
Go to app.beside.com and log in using the same method you used to create your Beside account on mobile:
Apple Sign-in
Google Sign-in
Email
Primary phone number
⚠️ Important: Use the same sign-in method you originally used on mobile. Signing in with a different method creates a separate account and your subscription, lines, and data won't appear on the web.
Once logged in, your account, lines, and history appear automatically.
Set up your line on mobile first
Beside on the web uses the same phone line as your mobile app. Phone line configuration can only be done from the Beside mobile app - it isn't available on the web yet.
🟡 No line configured? If you haven't set up a phone line on mobile yet, download the Beside mobile app from the App Store (iOS) or Google Play (Android) and complete line setup there first.
Once your line is active on mobile, it's automatically available on the web - no extra setup needed.
Send and receive texts
To access your messages on the web:
Go to app.beside.com and sign in
Click 💬 Texts in the sidebar
Select a conversation to read and reply, or click + New to start a new thread
Make and receive calls
To use calls on the web:
Go to app.beside.com and sign in
When prompted, allow microphone access in your browser
Click 📞 Calls in the sidebar to see your call history, or use the dial pad in the top of the sidebar to start a new call
Your recent call history is displayed here, including incoming, outgoing, and missed calls - with AI-generated call summaries for recorded calls.
⚠️ Microphone access is required: If you blocked microphone access, the browser won't let Beside make or receive calls. Check your browser's site settings for app.beside.com and allow microphone access, then refresh the page.
Manage your account, lines, and billing
The web app is also where you can manage everything about your account:
Profile - edit your name, photo, and sign-in methods
Lines and phone numbers - view and rename lines, manage members per line
Team members (👥 Business) - invite, remove, and manage teammates
Plan & billing - see your current plan, update payment methods, view invoices, and cancel or downgrade
AI Receptionist - configure greetings, rules, and knowledge base
Current limitations
This is the first version of calls and texts on the web. A few things to be aware of:
Line configuration (new lines, call forwarding, Caller ID, etc.) is only available on the Beside mobile app
Texts and calls on the web are available in the US and Canada only
Some mobile-only features are not yet available on the web - the team is actively adding more based on feedback
Read status is not synced between the web and mobile
FAQ
Which plans can use calls and texts on the web?
Which plans can use calls and texts on the web?
Both the 👤 Starter and 👥 Business plans can make and receive calls and send texts from the web. You need an active phone line set up in the Beside mobile app first.
Which browsers are supported?
Which browsers are supported?
Beside on the web works in any modern browser on desktop or mobile - Chrome, Safari, Firefox, and Edge. For the best experience with calls, make sure your browser has microphone access and a stable internet connection.
Do I need to download anything?
Do I need to download anything?
No. Beside on the web runs entirely in your browser at app.beside.com.
If you'd also like a desktop app with meeting capture, check out 📖 Beside for macOS.
Why can't I make calls from the web?
Why can't I make calls from the web?
Make sure you've allowed microphone access in your browser for app.beside.com. If calls still don't work, check that you have an active phone line configured in the Beside mobile app - line setup isn't available on the web.
Why do my messages show as unread on my phone after I read them on the web?
Why do my messages show as unread on my phone after I read them on the web?
Read status is not yet synced between the web and mobile. A message you read on one platform may still appear as unread on the other. This will be improved in a future update.
Can I configure call forwarding or Caller ID from the web?
Can I configure call forwarding or Caller ID from the web?
Not yet. Line configuration (call forwarding, Caller ID, adding new lines) can only be done from the Beside mobile app. Once configured, those settings apply on the web automatically.