Beside has two pricing models, depending on when and where you subscribed:
Beside plan - the current plan, available to everyone. This includes new subscribers, customers migrated from the previous Stripe Starter plan, and customers who were on the previous Starter plan via the App Store or Google Play (now relabeled as Beside plan inside the app).
👥 Business - a legacy plan for teams who subscribed before the May 2026 plan refresh. It's no longer offered to new subscribers, but existing 👥 Business users keep their plan and pricing.
Find your plan below, then jump to the right section to see what's included and how billing works.
💱 Note on currency:
Prices are displayed in U.S. dollars (USD).
If you're in Canada, your purchase will be billed in CAD by Apple or Google based on the current exchange rate.
When subscribing via Stripe checkout, the price is displayed in your local currency.
Plan tiers and discounts remain identical.
Find your plan
Use this table to identify your plan if you're not sure:
How and when you subscribed | Your plan (in the Beside app) |
Web (app.beside.com) on Stripe billing - any date | Beside plan |
App Store (iOS) or Google Play (Android) on the previous Starter plan - any date | Beside plan (on Apple or Google billing) |
App Store (iOS), Google Play (Android), or web on the previous Business plan | 👥 Business |
📌 Where to check your plan:
In the Beside mobile app: Settings → Plan & Billing
On Beside on the web: Settings → Plan & Billing
💡 Why does my Apple or Google receipt still say "Starter"? If you originally subscribed via the App Store or Google Play, your store receipt may still show "Starter" - this is the historical name on Apple's and Google's side. Your plan is the Beside plan, with all features unlocked. Nothing about your plan or pricing has changed.
📌 Plan names in the mobile app:
On the Beside mobile app, the plan-management screen (Settings → Plan & Billing) may still show the old name Starter instead of Beside plan. On Android, you may also still see a Business option listed there. This is a display difference only - it's being updated in an upcoming app release.
Your plan, pricing, and features are unchanged - every feature is included, with no feature gating. Beside on the web already shows the Beside plan name.
Beside plan
The Beside plan is Beside's current plan. One simple model: pay per seat, get one phone line per seat included, add extra lines if you need more. Every feature is included for every subscriber - no feature gating, no tiers, no bundles.
Pricing
| Monthly | Yearly |
Per seat | $29.99/month | $199.99/year (~45% off, ~$16.67/month) |
Extra phone line | $4.99/month | $4.99/month |
💡 How it works:
Seats are managed explicitly by your organization admin from either the Beside mobile app or Beside on the web. Your seat count can be higher than the number of users currently on the org - you can reserve seats in advance for teammates you'll invite later.
Each seat unlocks 1 phone line at no extra cost.
Phone lines are billed automatically based on the number of phone numbers on your account. If you have more phone numbers than seats, the extra lines are charged at $4.99/month each - no separate line management needed.
Example: an org with 3 seats and 5 phone numbers pays 3 × $29.99 + 2 × $4.99 = $99.95/month. The 3 seats cover 3 phone lines; the 2 extra numbers are billed as additional lines.
Solo or team, the pricing logic is the same. No bundled tiers.
✅ 7-day free trial: Every new Beside plan starts with a 7-day free trial with full access to all features, with up to 15 text messages total ⚠️
After the trial ends, your subscription continues automatically unless you cancel beforehand. 📖 Cancel your subscription
🎁 Access to Beside for macOS: A mobile or web subscription gives you full access to Beside for macOS.
What's included
Every Beside plan includes the full feature set, across all platforms.
Core
Unlimited calls and texts (US and Canada)
1 phone line per seat included
Extra lines at $4.99/month each
Call forwarding and Caller ID
Number porting
Mobile apps (iPhone, Android, iPad)
AI
AI Receptionist for calls and texts
Appointment booking
Lead qualification
AI call transfer and routing
Transcripts and summaries
Daily AI Recap
Ask Beside AI search
Voice cloning and customization
Website knowledge import
AI email follow-up drafts
Team and integrations
Shared lines
Team group chats
Company billing
HubSpot integration
Salesforce integration
Zoho CRM integration
Follow Up Boss integration
Monday integration
Zapier (1,000+ apps)
Call recording and consent
Priority live support
How to subscribe
Go to app.beside.com and create your account
Choose monthly or yearly billing
Complete the Stripe checkout (credit card or Apple Pay)
Your 7-day free trial starts immediately
Beside plan on Apple or Google billing
Beside plan on Apple or Google billing
If you originally subscribed via the App Store or Google Play on what was then called Starter, your plan is now the Beside plan. Your plan, pricing, and billing platform are unchanged - Apple or Google still handles the billing. The plan-management screen in the mobile app may still show the old name "Starter" for now (see the note in Find your plan above).
💡 Receipts may still say "Starter": Apple and Google keep the historical product name on their side. Your App Store or Google Play receipt may still display "Starter" - this is expected and doesn't reflect any change to your plan.
Pricing
| Monthly | Yearly |
Beside plan | $29.99/month | $199.99/year (~$16.67/month, ~44% off) |
Includes 1 seat (the account owner) and 1 phone line.
📌 Want to add a teammate or extra line? When you add a seat or line, you'll go through a Stripe checkout that migrates your subscription from Apple or Google to Beside on Stripe. After the migration, you must cancel your Apple or Google subscription to avoid being charged twice. See Add seats or lines below.
👥 Business (legacy)
👥 Business (legacy)
👥 Business is a legacy plan for teams who subscribed before the May 2026 plan refresh. It includes 3 seats and 3 lines by default. It's no longer offered to new subscribers, but existing 👥 Business users keep their plan and pricing.
Pricing
| Monthly | Yearly |
👥 Business (3 seats, 3 lines included) | $49.99/month | $299.99/year (~50% off) |
Additional seat | $29.99/seat/month | - |
Additional phone line | $4.99/line/month | - |
📌 Adding a 4th seat or line on 👥 Business is billed via Stripe (separate from the Apple or Google base subscription if you originally subscribed there).
What's included on 👥 Business
👥 Business includes the full Beside feature set - same as the Beside plan. The difference is the included seat and line count:
3 seats included (1 account owner + 2 invited members)
3 phone lines included
Add more seats and lines as needed, billed via Stripe at $29.99/seat/month and $4.99/line/month
Add seats or lines
How you add a seat or line depends on your plan and billing platform.
If you're on the Beside plan on Stripe billing
If you're on the Beside plan on Stripe billing
You can add seats or lines from either the Beside mobile app or Beside on the web - both flows lead to the same result.
From the Beside mobile app:
Open the Beside mobile app and go to Settings
Tap Members to add a seat (via Invite Member) or Phone Numbers to add a line (via + New phone number)
Confirm the prorated cost in the modal
From Beside on the web:
Go to app.beside.com → Settings → Plan & Billing
Click Manage seats to add or remove seats, or + New Number on the Phone Numbers page to add a line
Confirm the prorated cost in the modal
💡 Proration:
Adding a seat or line charges a prorated amount immediately for the rest of your current billing cycle, then the new total at your next renewal.
Removing a seat or line takes effect at the end of your current billing cycle.
If you're on the Beside plan on Apple or Google billing
If you're on the Beside plan on Apple or Google billing
Apple and Google billing don't support per-seat and per-line management. When you add a teammate or extra line, you'll be taken through a Stripe checkout that migrates your subscription to Beside on Stripe. Your plan and feature set don't change - only the billing platform.
From iPhone (US only)
From iPhone (US only)
Open the Beside mobile app → Settings
Under Your Account → tap Members or Phone Numbers
Tap Invite Member or + New phone number - you'll see an upgrade card
Confirm the email used for invoicing → tap Link to Checkout
Safari opens the Stripe checkout - complete payment with a card or Apple Pay
You're taken back to the app and can complete the action right away
From Android (US only)
From Android (US only)
Open the Beside mobile app → Settings
Under Your Account → tap Members or Phone Numbers
Tap Invite Member or + New phone number - you'll see an upgrade card
Enter your billing email → tap to confirm
Your browser opens the Stripe checkout - complete payment
From the web
From the web
Go to app.beside.com/settings/billing. If your plan is managed by Apple or Google, you'll see a Switch to Web Billing button - click it to move your billing to Beside on Stripe and unlock seat and line management.
⚠️ Avoid double charges: After completing the Stripe checkout, your billing moves to Beside on Stripe. Cancel your App Store or Google Play subscription to avoid being charged by both Apple or Google and Beside. 📖 Cancel your subscription
If you're on 👥 Business
If you're on 👥 Business
👥 Business includes 3 seats and 3 lines. Adding a 4th seat or line goes through Stripe checkout. 📖 Share your line with your team
📌 Canadian accounts on Apple or Google billing: due to App Store rules, the in-app checkout is not available on mobile. Go to app.beside.com/settings/billing to complete the move to Stripe.
📖 Share your line with your team (adding seats)
📖 Add phone lines to your account (adding lines)
💡 Setting up a larger team? If you're rolling out Beside across a bigger team or planning to add a large number of lines, you can talk to our Sales team to find the right setup. Answer a few quick questions and you'll be routed to either self-serve setup or a conversation with Sales: Talk to Sales.
Switch plans
You can change your subscription anytime directly from the Beside mobile app:
Open Beside → go to Settings
Under Your Account → tap Plan & Billing
⚠️ Important:
You must upgrade or modify your plan on the platform where you originally subscribed.
Subscribed on Apple → manage on Apple
Subscribed on Google → manage on Google
This prevents you from being charged twice.
If you subscribed on Web: go to app.beside.com/settings/billing, or click Plan & Billing in the left sidebar.
Switch monthly to yearly (or vice versa)
Change your billing cycle anytime from Settings → Plan & Billing on the platform where you originally subscribed (Apple, Google, or Stripe).
FAQ
Can I switch to the 👥 Business plan?
Can I switch to the 👥 Business plan?
No. 👥 Business was retired in the May 2026 plan refresh and is no longer available to new or migrating subscribers. Only customers who were already on 👥 Business before that date keep it as a legacy plan, so we can't move you onto it. New and migrating accounts are on the Beside plan, which includes the same full feature set.
Which plan am I on?
Which plan am I on?
Check Settings → Plan & Billing in the mobile app or on Beside on the web. The plan name and billing platform (Apple, Google, or Stripe) are displayed at the top of the page. On the mobile app the plan may still appear as "Starter" for now - this is the same Beside plan.
Is there a free trial?
Is there a free trial?
Yes. The Beside plan comes with a 7-day free trial. The trial gives full access to all features. Your subscription starts automatically when the trial ends, unless you cancel beforehand.
Are prices in USD or my local currency?
Are prices in USD or my local currency?
Prices on this page are in USD. When you subscribe through the Stripe checkout, prices are shown in your local currency. App Store and Google Play also bill in your local currency. Plan tiers and discounts remain identical across currencies.
I was charged twice - what should I do?
I was charged twice - what should I do?
There are several reasons this can happen (in-app upgrades, resubscribing after a billing issue, legacy plans, and more). Identify your scenario first to know what to cancel and where to request the refund.
This can happen if you upgraded or modified your plan on a different platform than where you originally subscribed (for example, subscribing on Apple but managing on Google). It can also happen if you added a seat or line through the in-app checkout but didn't cancel your App Store or Google Play subscription afterward.
Check whether you have both an active App Store or Google Play subscription and a Beside (Stripe) subscription, and cancel the App Store or Google Play one.
Why does my plan now say "Beside plan" - what changed?
Why does my plan now say "Beside plan" - what changed?
In May 2026, the previous Starter plan was renamed to Beside plan. The name is already live on Beside on the web and is rolling out across the Beside mobile app - on mobile, the plan-management screen may still show "Starter" for now. Here's what this means for you:
Your price, billing cycle, and payment method stay exactly the same. No action needed on your end.
You now have access to every feature at no extra cost, including features that may have been gated before: AI Call Transfer, CRM integrations (HubSpot, Salesforce, Zoho, Follow Up Boss, Monday), Zapier, AI email summaries, and AI follow-up email drafts.
If you were on Stripe billing: future invoices show "Beside" as the plan name instead of "Starter". Your billing continues with Stripe.
If you were on Apple or Google billing: your App Store or Google Play receipt may still show "Starter" - this is the historical product name on Apple's and Google's side. Your plan is the Beside plan with all features unlocked.
You can add teammates and extra phone lines directly from either the mobile app or Beside on the web. If you're on Stripe billing, this is a confirmation modal with prorated cost. If you're on Apple or Google billing, adding a seat or line triggers a Stripe checkout that migrates your billing to Stripe - cancel your Apple or Google subscription afterward to avoid double charges.
Can I get a refund?
Can I get a refund?
Refund policies depend on your billing platform. 📖 Request a refund
Do you offer discounts (military, first responder, student, non-profit, healthcare)?
Do you offer discounts (military, first responder, student, non-profit, healthcare)?
No. Beside doesn't currently offer specific discounts for military personnel, first responders, students, non-profits, healthcare workers, or any other group. The only discount available is the annual billing discount (up to ~50% off compared to monthly), which applies to all subscribers.
Can I get a refund if I forgot to cancel before my trial ended?
Can I get a refund if I forgot to cancel before my trial ended?
Beside cannot issue refunds for charges made by Apple or Google - billing is managed entirely through their platforms. You may be able to request a refund directly through your App Store or Google Play account. 📖 Request a refund
Can I switch from monthly to annual billing?
Can I switch from monthly to annual billing?
Yes. Open Beside → go to Settings → under Your Account → tap Plan & Billing and select the annual option. The switch takes effect at the end of your current billing period. You must manage this on the platform where you originally subscribed (Apple or Google).
What happens to my data if I cancel or downgrade?
What happens to my data if I cancel or downgrade?
Your call history, transcripts, and conversation data remain visible in the app. If you downgrade, additional lines become inactive (not deleted) and line-specific settings are hidden until you upgrade again.
How do I update my payment method?
How do I update my payment method?
If you're already on web billing (Stripe), go to app.beside.com/settings/billing (or click Plan & Billing in the left sidebar) to update your payment method.
If your plan is still managed by Apple or Google, the web app will show a "Your plan is managed on Mobile" notice. Click Switch to Web Billing to move your billing to Beside first - after that, you'll be able to update your payment method from the same page.
Where are my invoices sent?
Where are my invoices sent?
It depends on how you subscribed. If you subscribed through Apple or Google, invoices and receipts are handled by the App Store or Google Play - check your purchase history there. If you upgraded through the in-app Stripe checkout or the web app, Stripe sends receipts to the billing email you set on the Plan & Billing page. You can update this email at app.beside.com/settings/billing.
I'm resubscribing after canceling - will I get my old price back?
I'm resubscribing after canceling - will I get my old price back?
Not automatically. When you resubscribe, you're billed at the current rate shown in the app or web checkout, not the price you paid before. This is true even if your previous subscription used a promotional or legacy rate.
The only way to preserve an older rate is to keep your subscription active without canceling.