Beside offers two paid plans for mobile (iOS & Android).
This article covers what Starter and Business unlock and their pricing, to help you choose the right fit for your business.
Either plan also gives you complementary access to Beside for macOS.
Choose your plan
Starter
For professionals who want AI-powered call handling, transcripts, and follow-ups on one line.
👤 Choose Starter if:
You need 1 phone line
You're managing one business or brand
You want to try Beside first (7-day free trial included)
ℹ️ Free trial
The 7-day Starter trial gives you full access to all Starter features (and up to 15 texts).
When the trial ends, it automatically converts to a paid subscription unless you cancel beforehand. 📖 For detailed instructions check out this article.
Business
For anyone who needs multiple lines, shared access, CRM integrations, and advanced automation - whether you're running several businesses or managing a team.
👥 Choose Business if:
You need multiple phone lines (e.g. several businesses, brands, or departments)
You want to give invited members access to your lines
You want CRM integrations (HubSpot, Salesforce, Zapier, etc.)
You want advanced call handling like AI Call Transfer
💡 Note:
Each Business line comes with its own Beside number, AI Receptionist, and settings.
Lines can be shared with invited members, who access them from their own Beside accounts.
Full feature comparison
Full feature comparison
👤 Starter | 👥 Business | |
Phone lines & seats | 1 | up to 3 included |
Option to add lines & seats | No | Yes - billed extra per line or seat |
Web billing management | No | ✓ |
AI transfers calls | No | ✓ |
CRMs & Integrations (HubSpot, Salesforce, Zoho, Follow Up Boss & Zapier) | No | ✓ |
Team chats | No | ✓ |
Number changes | 1 change included per line | ✓ |
Unlimited calls & texts (US & Canada) | ✓ | ✓ |
Configure number (Call Forwarding, Caller ID, porting) | ✓ | ✓ |
Call recording: consent notice & exclusion rules | ✓ | ✓ |
Silence unknown callers | ✓ | ✓ |
Traditional Beside voicemail | ✓ | ✓ |
Call transcripts & summaries | ✓ | ✓ |
Email call summaries | ✓ | ✓ |
AI Receptionist (calls & texts) | ✓ | ✓ |
AI voice customization (voice clone, bilingual support) | ✓ | ✓ |
Custom ring count before AI answers | ✓ | ✓ |
AI contact exclusions | ✓ | ✓ |
AI books appointments & qualifies leads | ✓ | ✓ |
AI follow-up email drafts | ✓ | ✓ |
AI imports website knowledge | ✓ | ✓ |
Suggested Contact Names | ✓ | ✓ |
Business hours | ✓ | ✓ |
Phone line customization (name, color, icon) | ✓ | ✓ |
Ask Beside AI | ✓ | ✓ |
Daily Recap | ✓ | ✓ |
In-person recorder | ✓ | ✓ |
Referral program | ✓ | ✓ |
Beside for macOS | ✓ | ✓ |
📌 Note:
Business is only available as an upgrade from Starter.
You must start with Starter first.
Pricing
💱 Note on currency:
Prices are displayed in U.S. dollars (USD).
If you're in Canada, your purchase will be billed in CAD by Apple or Google based on the current exchange rate.
Plan tiers and discounts remain identical.
💵 Annual billing offers discounts of up to 50%.
Plan | Monthly | Annual | Trial | Seats | Phone Lines |
👤 Starter | $29.99 | $199.99 (~44% off) | 7 days | 1 (account owner) | 1 |
👥 Business | $49.99 | $299.99 (~50% off) | No trial | Up to 3 seats included (1 account owner + 2 invited members) | Up to 3 total |
➕ Additional Seats (👥 Business) | $29.99 / seat | - | - | - | - |
➕ Additional Phone Lines (👥 Business) | $4.99 / line | - | - | - | - |
ℹ️ The 7-day Starter trial includes:
Full access to all Starter mobile features
Full access to Beside for macOS app
Up to 15 text messages total ⚠️
🎁 Access to Beside for macOS
A mobile 👤 Starter or 👥 Business subscription gives you full access to Beside for macOS.
Switch plans
You can change your subscription anytime directly from the Beside mobile app:
Open Beside → go to Settings
Tap Manage Plan → select the plan you want
⚠️ Important:
You must upgrade or modify your plan on the platform where you originally subscribed.
Subscribed on Apple → manage on Apple
Subscribed on Google → manage on Google
This prevents you from being charged twice.
If you subscribed on Web: go to Settings → Your Account / Manage Plan → Current plan. You'll receive an email - open it and click Manage subscription.
Upgrading from Starter to Business
When you upgrade, Apple or Google will automatically cancel your 👤 Starter subscription and refund the unused portion. You will not be double-charged.
See proration examples
See proration examples
Example 1 - Monthly to MonthlyYou subscribed to 👤 Starter Monthly ($29.99) on September 1. On September 15, you upgrade to 👥 Business Monthly ($49.99).
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Example 2 - Yearly to YearlyYou subscribed to 👤 Starter Yearly ($199.99) on September 1. On November 1, you upgrade to 👥 Business Yearly ($299.99).
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📌 Note:
Exact amounts may vary slightly based on Apple's proration system and your billing cycle.
Downgrading from Business to Starter
The downgrade takes effect at the end of your current billing period. You keep 👥 Business features until that date. Here's what changes:
Phone lines: You'll lose access to additional 👥 Business lines. Your original line stays active. Additional lines become inactive (not deleted) until you upgrade again.
Invited members: All invited members lose access to shared lines.
Settings: Line-specific configurations are hidden. Conversations remain visible but no longer show which line they belonged to.
FAQ
Can I get a refund if I forgot to cancel before my trial ended?
Can I get a refund if I forgot to cancel before my trial ended?
Beside cannot issue refunds for charges made by Apple or Google - billing is managed entirely through their platforms. You may be able to request a refund directly through your App Store or Google Play account.
Can I switch from monthly to annual billing?
Can I switch from monthly to annual billing?
Yes. Go to Settings → Manage Plan in the Beside app and select the annual option. The switch takes effect at the end of your current billing period. You must manage this on the platform where you originally subscribed (Apple or Google).
I was charged twice - what do I do?
I was charged twice - what do I do?
This can happen if you upgraded or modified your plan on a different platform than where you originally subscribed (e.g. subscribing on Apple but managing on Google). Contact our support team and we'll help investigate. To avoid this in the future, always manage your subscription on the platform where you originally subscribed.
What happens to my data if I cancel or downgrade?
What happens to my data if I cancel or downgrade?
Your call history, transcripts, and conversation data remain visible in the app. If you downgrade from 👥 Business to 👤 Starter, additional lines become inactive (not deleted) and line-specific settings are hidden until you upgrade again.
Does my 👥 Business subscription cover my whole team or does each person need their own?
Does my 👥 Business subscription cover my whole team or does each person need their own?
Your 👥 Business plan includes up to 3 seats (1 account owner + 2 invited members). Invited members access shared lines from their own Beside accounts at no extra cost. Additional seats beyond 3 are available at $29.99/month each.