Beside has two active pricing models, depending on when and where you subscribed:
Beside subscription - the current plan for accounts created on the web from May 7, 2026 onwards.
👤 Starter and 👥 Business - legacy plans for accounts created before that date, or via the App Store or Google Play at any time. These plans are no longer offered to new subscribers on the Beside web app, but existing users keep them with the same pricing.
Find your plan below, then jump to the right section to see what's included and how billing works.
💱 Note on currency:
Prices are displayed in U.S. dollars (USD).
If you're in Canada, your purchase will be billed in CAD by Apple or Google based on the current exchange rate.
When upgrading via Stripe checkout, the price is displayed in your local currency.
Plan tiers and discounts remain identical.
Find your plan
Use this table to identify your plan if you're not sure:
How and when you subscribed | Your plan |
Web (app.beside.com), from May 7, 2026 onwards | Beside subscription |
Web (app.beside.com), before May 7, 2026 | 👤 Starter or 👥 Business on Stripe billing. Stripe 👤 Starter accounts are being migrated to the Beside subscription the week of May 11, 2026 - same price, no action needed. |
App Store (iOS) or Google Play (Android), any date | 👤 Starter or 👥 Business on Apple or Google billing |
📌 Where to check your plan:
In the Beside mobile app: Settings → Plan & Billing
On Beside on the web: Settings → Plan & Billing
Beside subscription
The Beside subscription is Beside's current plan. One simple model: pay per seat, get one phone line per seat included, add extra lines if you need more. Every feature is included for every subscriber - no feature gating, no tiers, no bundles.
Pricing
| Monthly | Yearly |
Per seat | $29.99/month | $199.99/year (~45% off, ~$16.67/month) |
Extra phone line | $4.99/month | $4.99/month |
💡 How it works:
Seats are managed explicitly by your organization admin from the web dashboard. Your seat count can be higher than the number of users currently on the org - you can reserve seats in advance for teammates you'll invite later.
Each seat unlocks 1 phone line at no extra cost.
Phone lines are billed automatically based on the number of phone numbers on your account. If you have more phone numbers than seats, the extra lines are charged at $4.99/month each - no separate line management needed.
Example: an org with 3 seats and 5 phone numbers pays 3 × $29.99 + 2 × $4.99 = $99.95/month. The 3 seats cover 3 phone lines; the 2 extra numbers are billed as additional lines.
Solo or team, the pricing logic is the same. No bundled tiers.
✅ 7-day free trial: Every new Beside subscription starts with a 7-day free trial with full access to all features, with up to 15 text messages total ⚠️
After the trial ends, your subscription continues automatically unless you cancel beforehand. 📖 Cancel your subscription
🎁 Access to Beside for macOS: A mobile/web subscription gives you full access to Beside for macOS.
What's included
Every Beside subscription includes the full feature set, across all platforms.
Core
Unlimited calls and texts (US and Canada)
1 phone line per seat included
Extra lines at $4.99/month each
Call forwarding and Caller ID
Number porting
Mobile apps (iPhone, Android, iPad)
AI
AI Receptionist for calls and texts
Appointment booking
Lead qualification
AI call transfer and routing
Transcripts and summaries
Daily AI Recap
Ask Beside AI search
Voice cloning and customization
Website knowledge import
AI email follow-up drafts
Team and integrations
Shared lines
Team group chats
Company billing
HubSpot integration
Salesforce integration
Zoho CRM integration
Follow Up Boss integration
Zapier (1,000+ apps)
Call recording and consent
Priority live support
How to subscribe
Go to app.beside.com and create your account
Choose monthly or yearly billing
Complete the Stripe checkout (credit card or Apple Pay)
Your 7-day free trial starts immediately
👤 Starter (legacy)
👤 Starter (legacy)
👤 Starter is a legacy plan for users who subscribed before May 7, 2026 on the web, or via the App Store or Google Play at any time. It's no longer available to new subscribers, but existing 👤 Starter users keep their plan and pricing.
💡 For Stripe 👤 Starter customers: Your subscription is being migrated to the Beside subscription the week of May 11, 2026. The product name will change on your invoice but your price stays the same, and you'll gain access to all features without any upgrade. You'll receive an email when your subscription is migrated. No action needed on your end.
Pricing
Monthly | Yearly | |
👤 Starter | $29.99/month | $199.99/year (~$16.67/month, ~44% off) |
👤 Starter includes 1 seat (the account owner) and 1 phone line. Free 7-day trial.
What's included on 👤 Starter
All Beside features are included on 👤 Starter:
Unlimited calls and texts (US and Canada)
AI Receptionist for calls and texts (with full customization, voice cloning, bilingual support)
Call transcripts, AI summaries, and Daily Recap
Ask Beside AI search
In-person recorder
Call recording and consent notice
Number porting and Caller ID
Email call summaries
📌 Want to add a teammate or extra line? 👤 Starter is limited to 1 seat and 1 line. To add more, you'll move to the Beside subscription on Stripe. See Add seats or lines below.
👥 Business (legacy)
👥 Business (legacy)
👥 Business is a legacy plan for teams who subscribed before May 7, 2026, or via the App Store or Google Play at any time. It includes 3 seats and 3 lines by default. It's no longer available to new subscribers, but existing 👥 Business users keep their plan and pricing.
Pricing
Monthly | Yearly | |
👥 Business (3 seats, 3 lines included) | $49.99/month | $299.99/year (~50% off) |
Additional seat | $29.99/seat/month | - |
Additional phone line | $4.99/line/month | - |
📌 Adding a 4th seat or line on 👥 Business is billed via Stripe (separate from the Apple or Google base subscription if you originally subscribed there). 📖 Share your line with your team
What's included on 👥 Business
👥 Business includes the full Starter feature set, plus
Up to 3 seats included (1 account owner + 2 invited members)
Up to 3 phone lines included
Add more seats and lines as needed (billed via Stripe)
CRMs & Integrations (HubSpot, Salesforce, Zoho, Follow Up Boss & Zapier)
AI transfers calls & routing
Team chats
Email call summaries
Add seats or lines
How you add a seat or line depends on your plan.
If you're on the Beside subscription
If you're on the Beside subscription
Go to app.beside.com → Settings → Plan & Billing
Click Manage seats to add or remove seats, or + New Number on the Phone Numbers page to add a line
💡 Proration:
Adding a seat or line charges a prorated amount immediately for the rest of your current billing cycle, then the new total at your next renewal.
Removing a seat or line takes effect at the end of your current billing cycle.
If you're on 👤 Starter
If you're on 👤 Starter
👤 Starter is limited to 1 seat and 1 line. Adding a teammate or extra line moves you to the Beside subscription on Stripe (with prorated credit for unused time on Apple, Google, or Stripe billing).
From iPhone (US only)
From iPhone (US only)
Open the Beside mobile app → Settings
Under Your Account → tap Members or Phone Numbers
Tap Invite Member or + New phone number - you'll see an upgrade card
Confirm the email used for invoicing → tap Link to Checkout
Safari opens the Stripe checkout - complete payment with a card or Apple Pay
You're taken back to the app and can complete the action right away
From Android (US only)
From Android (US only)
Open the Beside mobile app → Settings
Under Your Account → tap Members or Phone Numbers
Tap Invite Member or + New phone number - you'll see an upgrade card
Enter your billing email → tap to confirm
Your browser opens the Stripe checkout - complete payment
From the web
From the web
Go to app.beside.com/settings/billing. If your plan is managed by Apple or Google, you'll see a Switch to Web Billing button - click it to move your billing to Beside on Stripe and unlock seat and line management.
⚠️ Avoid double charges: After completing the Stripe checkout, your billing moves to Beside on Stripe. Cancel your App Store or Google Play subscription to avoid being charged by both Apple/Google and Beside. 📖 Cancel your subscription
If you're on 👥 Business
If you're on 👥 Business
👥 Business includes 3 seats and 3 lines. To add more, follow the same flow as 👤 Starter (above) - adding a 4th seat or line goes through Stripe checkout. 📖 Share your line with your team
📌 Current limitations: Canada: due to App Store rules, the in-app checkout is not available. Use the web app instead.
📖 Share your line with your team (adding seats)
📖 Add phone lines to your account (adding lines)
Switch plans
You can change your subscription anytime directly from the Beside mobile app:
Open Beside → go to Settings
Under Your Account → tap Plan & Billing
⚠️ Important:
You must upgrade or modify your plan on the platform where you originally subscribed.
Subscribed on Apple → manage on Apple
Subscribed on Google → manage on Google
This prevents you from being charged twice.
If you subscribed on Web: go to app.beside.com/settings/billing, or click Plan & Billing in the left sidebar
Switch monthly to yearly (or vice versa)
Change your billing cycle anytime from Settings → Plan & Billing on the platform where you originally subscribed (Apple, Google, or Stripe).
From 👤 Starter to 👥 Business (Apple/Google only)
If you're on 👤 Starter via the App Store or Google Play, you can upgrade to 👥 Business directly from the Beside mobile app: Settings → Plan & Billing → upgrade to Business. Apple or Google will automatically credit any unused time on 👤 Starter.
📌 Note: 👥 Business is no longer offered to new subscribers on Stripe. To add seats or lines from a Stripe 👤 Starter, you'll move to the Beside subscription instead.
Move to the Beside subscription
If you're on 👤 Starter (Stripe), your subscription will be migrated automatically the week of May 11, 2026 - same price, no action needed.
If you're on 👤 Starter or 👥 Business via Apple or Google and want to move to the Beside subscription, add a seat or line from the mobile app - this triggers a Stripe checkout and moves your billing to Beside on Stripe. Cancel your Apple or Google subscription afterward to avoid double charges.
FAQ
Which plan am I on?
Which plan am I on?
Check Settings → Plan & Billing in the mobile app or on Beside on the web. The plan name and billing platform (Apple, Google, or Stripe) are displayed at the top of the page.
Is there a free trial?
Is there a free trial?
Yes. The Beside subscription comes with a 7-day free trial. The trial gives full access to all features. Your subscription starts automatically when the trial ends, unless you cancel beforehand.
I'm on 👥 Business - should I move to the Beside subscription?
I'm on 👥 Business - should I move to the Beside subscription?
Not automatically. The pricing math is different: 👥 Business at $49.99/month gives you 3 seats and 3 lines. The same setup on the Beside subscription would cost $89.97/month (3 × $29.99). For most 👥 Business users, staying on 👥 Business is cheaper. Contact our support team if you'd like to discuss your specific case.
Are prices in USD or my local currency?
Are prices in USD or my local currency?
Prices on this page are in USD. When you subscribe through the Stripe checkout, prices are shown in your local currency. App Store and Google Play also bill in your local currency. Plan tiers and discounts remain identical across currencies.
I was charged twice - what should I do?
I was charged twice - what should I do?
There are several reasons this can happen (in-app upgrades, resubscribing after a billing issue, legacy plans, and more). Identify your scenario first to know what to cancel and where to request the refund.
This can happen if you upgraded or modified your plan on a different platform than where you originally subscribed (e.g. subscribing on Apple but managing on Google). It can also happen if you added a seat or line through the in-app checkout but didn't cancel your App Store subscription afterward.
Check whether you have both an active App Store subscription and a Beside (Stripe) subscription, and cancel the App Store one.
I'm a Stripe 👤 Starter customer - why does my invoice show a different product name now?
I'm a Stripe 👤 Starter customer - why does my invoice show a different product name now?
As of the week of May 11, 2026, Stripe 👤 Starter subscriptions are being renamed to the Beside subscription. The product name on your invoice changes accordingly. Your price stays the same, and you gain the ability to add seats and lines without changing plans.
Can I get a refund?
Can I get a refund?
Refund policies depend on your billing platform. 📖 Request a refund
Do you offer discounts (military, first responder, student, non-profit, healthcare)?
Do you offer discounts (military, first responder, student, non-profit, healthcare)?
No. Beside doesn't currently offer specific discounts for military personnel, first responders, students, non-profits, healthcare workers, or any other group. The only discount available is the annual billing discount (up to ~50% off compared to monthly), which applies to all subscribers.
Can I get a refund if I forgot to cancel before my trial ended?
Can I get a refund if I forgot to cancel before my trial ended?
Beside cannot issue refunds for charges made by Apple or Google - billing is managed entirely through their platforms. You may be able to request a refund directly through your App Store or Google Play account. 📖 Request a refund
Can I switch from monthly to annual billing?
Can I switch from monthly to annual billing?
Yes. Open Beside → go to Settings → under Your Account → tap Plan & Billing and select the annual option. The switch takes effect at the end of your current billing period. You must manage this on the platform where you originally subscribed (Apple or Google).
What happens to my data if I cancel or downgrade?
What happens to my data if I cancel or downgrade?
Your call history, transcripts, and conversation data remain visible in the app. If you downgrade, additional lines become inactive (not deleted) and line-specific settings are hidden until you upgrade again.
How do I update my payment method?
How do I update my payment method?
If you're already on web billing (Stripe), go to app.beside.com/settings/billing (or click Plan & Billing in the left sidebar) to update your payment method.
If your plan is still managed by Apple or Google, the web app will show a "Your plan is managed on Mobile" notice. Click Switch to Web Billing to move your billing to Beside first - after that, you'll be able to update your payment method from the same page.
Where are my invoices sent?
Where are my invoices sent?
It depends on how you subscribed. If you subscribed through Apple or Google, invoices and receipts are handled by the App Store or Google Play - check your purchase history there. If you upgraded through the in-app Stripe checkout or the web app, Stripe sends receipts to the billing email you set on the Plan & Billing page. You can update this email at app.beside.com/settings/billing.
I'm resubscribing after canceling - will I get my old price back?
I'm resubscribing after canceling - will I get my old price back?
Not automatically. When you resubscribe, you're billed at the current rate shown in the app or web checkout, not the price you paid before. This is true even if your previous subscription used a promotional or legacy rate.
The only way to preserve an older rate is to keep your subscription active without canceling.