No. The invitation email contains a link to accept - your member can log into Beside with any email or Google account once they click it. If they already have a Beside account, the new line access will be added to it automatically.

Yes. Anyone you've added to a line can make and receive calls, listen to voicemails, and send and receive messages - all using the shared Beside number.

When someone calls your shared Beside number, the call rings on all team members' devices at the same time. Any team member can answer. Once the call ends, everyone receives the call note and summary to stay aligned.

Yes, all from the same number.

The app shows who handled each call. For example, you'll see "DaveGV answered" in the Home view and in call bubbles inside conversations.

Not at a granular level - all members of a line have equal visibility into calls and messages. You can control who has access to which lines, and set their role (Line Admin or Line Member) per line.

Everyone who has access to the shared line receives the same notifications for new calls, messages, voicemails, and call summaries.

Yes. Once they join a line, they have access to the entire history of that line - not just activity that happened after they joined.

Yes. Remove members at any time from Settings, then Your Account, then Members on mobile, or from Settings, then Members on the web, using the ⋯ menu. You can remove them from a specific line, or from the organization entirely.

A seat ($29.99/month) lets you invite a new team member and includes 1 phone line. A line ($4.99/month) is an extra phone number without adding a team member. If you need both, adding a seat is the better value because it includes a line.

👥 Business includes 3 lines total. If you're a current 👤 Starter user on Apple or Google upgrading to 👥 Business, your existing line counts as 1 of the 3.

On the Beside subscription, you'll see a confirmation modal with the prorated cost. Confirm to add a seat and send the invite at the same time. On legacy 👤 Starter or 👥 Business, you'll see an upgrade prompt that opens a Stripe checkout. See Add a seat above for the full flow.

This happens when your App Store or Google Play subscription isn't cancelled after completing the in-app upgrade. Your Beside subscription is active and correct - cancel your App Store or Google Play subscription to stop the duplicate charge.

An organization is the company entity in Beside. It holds your team members, your lines, and your subscription. Billing, lines, and member access are all managed at the organization level. You can switch between organizations from the workspace dropdown at the top of the left sidebar on the web.

It depends on how you'll use Beside together.

Sharing a login works if: only one of you uses the app at a time - for example, you set up the account but your partner runs the business day-to-day. You both sign in with the same method (Apple, Google, or email) on your respective devices. This is the only option on 👤 Starter without upgrading, since invited members are not supported on that plan.

Inviting them as a member is better if: you'll both use Beside at the same time, you want each person to have their own identity on calls and messages, or you want to control which lines they can access. On 👤 Starter, tapping Invite Member triggers an upgrade to the Beside subscription on Stripe (see Add a seat above).

Note: shared logins do not provide separate "who answered" attribution, separate notifications, or per-person line access controls. If those matter, invite them as a member instead.

Calls placed from a shared line using the Beside app currently show the teammate's name in your call history, not the shared line's phone number. This is a display-only behavior - behind the scenes, Beside uses the line's phone number for contact matching, Silence Unknown Callers, and AI Receptionist exclusion rules.