Beside

Your business line on iPhone, Android and the web: numbers, calls, texts, contacts and notifications.

Beside Phone

View AI-generated summaries and full transcripts after every call - on mobile and web. Share them via link, email, or integrations.

AI call summaries and transcripts

Track your call activity, review trends, and understand key metrics like call volume, duration, and missed calls in Beside.

Call insights and analytics

Ask your Beside account anything - usage stats, content recall, action items, message drafting, and more. Available on mobile and web.

How Ask Beside works

Get a daily AI summary of your calls, texts, and activity in Beside - change the delivery time or turn it off from your notification settings.

Manage your Daily Recap

Pulses are recurring prompts Beside runs on a schedule, creating a new conversation with the results each time. Configure frequency, scope, and prompt from the Beside mobile app or on…

Schedule recurring prompts with Pulses

Share call summaries and transcripts via link, email, Slack, Notion, or other apps - on the web app and mobile.

Share call and meeting summaries

Record in-person conversations, meetings, and voice notes with Beside's built-in recorder - get instant transcripts and AI summaries on mobile.

Record and transcribe in-person meetings

Call transcripts, AI summaries, Daily Recap, and meeting notes.

AI-powered tools

Beside's Call Flow shows how an incoming call is handled on a line - forwarding, Silence Unknown Callers, Blocked Numbers, Ringing Mode, your Ringing Schedule, and your Receptionist fallback -…

See your Call Flow at a glance

Make and receive phone calls with Beside over Wi-Fi or mobile data - how calling works, placing and answering calls, call features, and what happens when you miss a call.

Make and receive calls with Beside

Automatically text callers when you miss their call, so they know you'll follow up. Works whether or not your Receptionist answers.

Missed call auto-reply

Beside supports unlimited calls to US and Canadian numbers - international calling is not yet available. Carrier charges may apply for cross-border call forwarding.

Make international calls

Pause or control incoming calls on Beside - use your Ringing Schedule, Receptionist routing, Silence Unknown Callers, and Do Not Disturb to manage when your phone rings.

Pause or disable incoming calls

Set up and customize your Beside voicemail greeting - default or custom recorded message for callers when the Receptionist is not active.

Set up your voicemail greeting

Silence calls from unknown numbers in Beside so they never ring your phone - unknown callers go straight to your Receptionist (or voicemail), while your saved contacts come through as…

Silence unknown callers

Change your Beside ringtone - use the built-in Beside ringtone on iPhone or update your device's ringtone settings on iPhone and Android.

Change your ringtone

Replay call recordings inside Beside, share call summaries, and understand why downloading audio is not currently supported.

Listen to and download call recordings

Stop call recording during a live Beside call, or disable recording for specific contacts - plus legal reminders on consent.

Stop recording a call

Enable automatic recording consent in Beside - notify callers at the start of every call that the call is being recorded, and let your Receptionist honor callers who ask not…

Notify callers that a call is being recorded

Turn off call recording for specific contacts in Beside - keep recording on for everyone else while excluding personal calls or contacts who prefer not to be recorded. Beside mobile…

Disable call recording for specific contacts

Call recording consent rules in the U.S. and Canada - one-party vs. all-party consent, state and provincial laws, and how Beside's consent tools keep you compliant.

Recording consent and caller notifications

After Receptionist calls, Beside flags what needs a follow-up - callbacks and one-tap actions like Mark top client. Open the Review tab to handle everything in one queue, take action…

Review post-call follow-ups in one place

Use Beside on the web at app.beside.com - make and receive calls, send texts, and manage your account from any browser, on desktop or mobile.

Beside on the web

Make and receive calls, manage recordings, voicemail, and call handling settings.

Calls

Send text messages in Beside from your contact list, dial pad, or call history. Use Draft Text Receptionist to write messages faster, and create calendar events directly from a chat.

Send text messages

Create group chats in Beside to communicate with multiple contacts in one thread - current limitations and setup steps.

Create a group chat

Messages from your personal number to your own Beside number don't appear in the app yet - here's why and how to test your Beside number instead.

Text yourself with Beside

Receive verification codes (two-factor authentification, OTP) via SMS on your Beside number by turning on Verification Codes for a line - on iPhone, Android, or Beside on the web. How…

Receive authentication codes

Create and use Saved Replies in Beside to send reusable message templates faster. Saved Replies are stored on your phone only, so keep a copy of the ones you rely…

Use Saved Replies

Archive or permanently delete conversations in Beside - hide chats from your main view or remove them entirely, including call history and texts. Covers bulk actions and filters, shared-line behaviour,…

Archive and delete conversations

Enable Auto Censor Messages in Beside to replace sensitive words in your texts and prevent carriers from blocking your messages.

Auto-censor messages

Send texts, manage conversations, group chats, and saved replies.

Messages

Sync your contacts in Beside, understand the "Maybe" name suggestion, delete contacts, and fix missing contact issues on iPhone and Android.

Sync and manage your contacts

Block contacts in Beside to prevent calls, texts, and voicemails on every line of your organization - how to block from the app or the web, what it does, and…

Block a contact

Sync your contacts, block numbers, and manage your address book.

Contacts

Customize how and when Beside notifies you - per line or across the entire app. Mute calls and messages from My Notifications, set a Ringing Schedule, and manage Daily Recap…

Manage your notifications

Set your Ringing Schedule in Beside to control when phones ring on a line. Outside your hours, calls go to your Receptionist or voicemail. Message notifications are not affected.

Set your Ringing Schedule

Connect Google or Outlook Calendar to Beside so your Receptionist can check availability and book appointments - on the web app and mobile app.

Set calendar permissions

Control when and how Beside notifies you - business hours, schedules, and alert settings.

Notifications

Install Beside on iPhone, iPad, or Android in minutes. Sign in with no password - just a one-time SMS code. Available in the US and Canada.

Download, install, and sign in

Set up your Beside business phone in 5 minutes - download the app, get your number, activate your Receptionist, and start receiving calls on iOS, Android, or web.

Get started with Beside in 5 minutes

Switched to a new iPhone or Android? Here's how to get Beside working again - log back in, restore call forwarding, and avoid creating a duplicate account.

Set up Beside on a new phone

Beside works for personal use too - adjust your Receptionist greeting, filter spam, record calls, and keep your usual phone number with call forwarding and Caller ID.

Set up Beside for personal use

Use Beside with Apple Watch - see which notifications appear on your watch and why Beside calls don't ring on watchOS.

Use Beside on Apple Watch

Beside for macOS is no longer maintained - no bug fixes or updates. Use Beside on the web for calls, texts, Receptionist, and billing. Meeting intelligence has no automatic replacement…

Beside Desktop for macOS

Beside uses VoIP to make calls over WiFi and cellular data - not your carrier's minutes. Learn how it works, data usage (~0.5 MB/min), and how to get the best…

How Beside works: calls over WiFi and data

Get your business line running on iOS, Android, and the web - and see what your agent adds to it.

Set up your Beside phone

Forward calls from your existing number to your Beside line - setup steps for iPhone and Android, carrier dial codes, Grasshopper and other VoIP numbers, and how to forward multiple…

Set up call forwarding to Beside

Forward calls from your Google Voice number to Beside - step-by-step setup, verification workaround, troubleshooting, and when porting is a better option.

Forward a Google Voice number to Beside

Stop forwarding calls from your primary number to Beside - disable codes by carrier for US and Canadian numbers, VoIP providers, and Google Voice.

Disable call forwarding to Beside

Forward calls from your existing number to your Beside line - step-by-step setup for major carriers, troubleshooting, and how call forwarding works.

Call forwarding

Set up Caller ID in Beside to show your business number on outgoing calls - verification steps, troubleshooting, and how Caller ID works with texts.

Show your primary number on outgoing calls

Beside can display your business name (CNAM) on outgoing calls, when carriers support it. Learn how to turn on Business Name, eligibility requirements, and what to do if your name…

Show your Business Name on outgoing calls

Handle spam and robocalls on Beside - the Spam Calls setting, the Spam tab on Beside on the web, marking a caller as spam, Silence Unknown Callers, and your Receptionist…

How Beside handles spam and robocalls

Your Beside number may show as "Scam Likely" for up to 48 hours after signup - here's why it happens and how to register with the Free Caller Registry if…

Fix your number showing as "Scam Likely"

Manage how your Beside number appears on outbound calls, understand caller ID behavior, and handle spam or robocalls.

Caller ID and spam

Transfer your existing phone number to Beside - eligibility, what to prepare, how long it takes, and what to do once it's done.

Port your number to Beside

Transfer your Google Voice number to Beside for full calls and texts - step-by-step porting guide, what you'll need, and how long it takes.

Port your Google Voice number to Beside

Port your existing VoIP number to Beside - provider-specific steps, fees, and gotchas for Google Voice, Sideline, Grasshopper, GoDaddy Conversations, and more.

Port your number from a VoIP provider

Just ported your number to Beside? Follow these steps to relaunch the app, cancel your old plan, and avoid common post-porting issues.

What to do after porting your number

Move your Beside number to a new carrier: what to give them (Telnyx as losing carrier, your name, address, and your Beside number as both account number and BTN) and…

Port your number out of Beside

Transfer your existing phone number to Beside permanently - how porting works, timeline, requirements, and what to expect during the process.

Number porting

Change your Beside number to a new area code - one free change per line. Available on the Beside web app and mobile app.

Change your Beside number

Find your Beside number in the app - steps if you have 1 line or multiple lines, on iPhone and Android.

Find your Beside number

Compare porting and call forwarding to use your existing number with Beside - key differences, limitations, and which option fits your situation.

Port your number vs set up call forwarding

Keep using your existing phone number with Beside - compare call forwarding and porting, with setup steps and key limitations for each option.

Use Beside with your current number

Configure your Beside number - set up call forwarding, port your existing number, manage caller ID, and handle spam calls.

Set up your number

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

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Create your account and invite the first people to your workspace.

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