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Download, install, and sign in

Install Beside on iPhone, iPad, or Android in minutes. Available on iOS and Android in the US and Canada. Get the app from the App Store or Google Play.

Written by Livie
Updated over a week ago

Get Beside up and running on your iPhone, iPad, or Android device in a few minutes.

Looking to install Beside Desktop for macOS?

📖 What's Beside Desktop for macOS? - includes system requirements, installation steps, and login instructions.


Install on iOS (iPhone & iPad)

System requirements

  • iPhone 8 or newer

  • At least 150 MB of free storage

How to install

  1. Open the App Store (US or Canada)

  2. Search for "Beside"

  3. Tap Get (or the cloud icon ☁️ to re-download)

  4. Authenticate with Face ID, Touch ID, or your Apple ID password

  5. Tap Open or locate Beside on your home screen

Permissions

Beside will request access to:

  • Microphone - to record and transcribe calls

  • Notifications (optional) - to receive call and message alerts

  • Contacts (optional) - to help identify callers

To manage permissions later: go to Settings → Beside and toggle permissions on or off.


Install on Android

System requirements

  • Android 6 or newer

  • Google Play Services

  • At least 150 MB of free storage

How to install

  1. Search for "Beside" and tap Install

  2. Tap Open or locate Beside on your home screen


Sign up and log in

First time signing up

To create a new Beside account, sign up using your primary phone number.

Logging back in or switching devices

You can log in using any of the following methods:

  • Primary phone number

  • Email

  • Google Sign-in

  • Apple Sign-in (iOS only)

⚠️ Logging in on a new device or platform:

  • Always use the same login method you originally used to create your account.

  • Using a different method will create a duplicate account and disconnect your subscription.


Desktop and other platforms

✅ Beside is also available on macOS. 📖 What's Beside Desktop for macOS?

❌ Beside is not currently available on Windows or other PC operating systems.


FAQ

I'm not receiving my SMS verification code - what do I do?

This can happen for a few reasons:

  • Your phone signal is weak or SMS is not enabled on your device

  • You have shortcode numbers blocked - verification codes are sent from shortcodes

  • You're using a VPN - try disabling it, as it can interfere with SMS delivery

  • You ported your number to Beside - if your login number is the same as your ported Beside number, the verification code will be delivered as an in-app notification rather than an SMS. Check your Beside app for the code instead.

If the issue persists, contact our support team from within the app.

I created my Beside account on desktop - can I log in on mobile?

Yes. Download the Beside mobile app and log in using the same method you used on desktop (Google Sign-in). Don't create a new account - using a different login method will create a duplicate account and disconnect your data.

I lost access to my sign-up phone number - how do I log back in?

Contact our support team from within the app if you still have access on another device. If you're fully locked out, reach out via our website. Our team will verify your identity and help you switch to an alternative login method (email or a new phone number). Note that identity verification is required for account security.

Can I switch my login method (e.g. from phone number to Google)?

Not directly from the app. Contact our support team and they can add or change your login method after verifying your identity.

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