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Send text messages

Send text messages in Beside from your contact list, dial pad, or call history - plus use Draft Text AI to write messages faster.

Updated this week

Beside lets you send text messages directly from the app. You can start a new conversation from your contacts, the dial pad, or your recent call history - whichever is easiest for you.


Send a text from the contact list

  1. Open the Beside mobile app

  2. Tap + in the top-right corner of the screen

  3. Select the contact you want to message (scroll or use the search bar)

  4. Tap the chat bubble icon next to their name

  5. Type your message

  6. Tap Send


Send a text from the dial pad

  1. Open the Beside mobile app

  2. Tap + in the top-right corner of the screen

  3. Tap the Dial Pad

  4. Enter the phone number you want to message

  5. Tap πŸ’¬ Text under the keypad

  6. Type your message and tap Send


Send a text from your call history

  1. Open the Beside mobile app

  2. Tap the πŸ“ž Phone tab at the bottom left to view your recent calls

  3. Find the contact or number you interacted with

  4. Tap the "i" (information) icon

  5. Type your message and tap Send


Which number do your texts come from?

When you send a text from Beside, the recipient sees your Beside number as the sender - not your personal carrier number.

Your setup

Number shown to recipients

Beside number (default)

Your Beside number

Call forwarding + Caller ID enabled

Your Beside number (Caller ID only applies to calls, not texts)

Ported number

Your ported number (which is now your Beside number)

πŸ“Œ Note:

  • Caller ID does not apply to texts. Even if you've set up Caller ID to show your existing number on outgoing calls, your texts will still come from your Beside number. This is a carrier limitation - SMS Caller ID is not supported.

  • If you want your texts to come from your existing number, you need to port that number to Beside. πŸ“– Port your number vs set up call forwarding


Use Draft Text to write messages faster

Draft Text is your built-in AI helper inside every conversation. It can generate a clear, professional draft based on the instructions you give it.

How to use Draft Text

  1. Open any conversation

  2. Tap Draft Text

  3. Tell the AI what you want:

    • "Write a polite reminder about the appointment today at 3 PM."

    • "Rephrase my message to sound more professional."

    • "Create a friendly follow-up asking if they received my estimate."

  4. Review the draft

  5. Tap Insert to copy it into the message box

  6. Edit if needed, then Send

πŸ“Œ Note: Draft Text does not automatically rewrite the message you already typed. It creates a new draft based on your instructions. If you want a rephrasing, add "Rephrase:" before your message.


Tips for successful texting

  • Check permissions - make sure Beside has access to your contacts for a smoother experience.

  • Check your network - a stable internet connection is required for sending messages.

  • Blocked content - if a message fails to send because of restricted words (e.g., profanity, sensitive topics), try rephrasing it. πŸ“– Forbidden content on Beside


FAQ

Which number do my contacts see when I text them?

Your contacts always see your Beside number as the sender. If you set up call forwarding with Caller ID, that only applies to outgoing calls - not texts. The only way to have texts come from your existing number is to port it to Beside.
πŸ“– Port your number vs set up call forwarding

Can I send pictures, videos, or GIFs via Beside?

You can send JPG or PNG images up to 5MB. Videos and GIFs may not always work reliably, even under 5MB.

Can I send bulk messages or mass texts using Beside?

No. Bulk or mass messaging is not allowed on Beside.
πŸ“– Forbidden content on Beside

Why did my message fail to send?

Messages can fail for several reasons: blocked content (profanity, sensitive topics, shortened URLs), weak internet connection, or exceeding SMS character limits (160 characters standard, 70 with emojis).
πŸ“– Fix undelivered text messages

Can I text from Beside for macOS?

Yes. You can send and receive texts from πŸ“– Beside for macOS using the same phone line as your mobile app. You need to set up your line on mobile first.
πŸ“– Send texts and make calls on macOS

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