How you access your invoices depends on where your subscription is managed: Apple (App Store), Google Play, or Beside directly (Stripe).
If you signed up for the Beside subscription on web, added a seat or line through the in-app checkout, or switched to web billing, your subscription is managed by Beside through Stripe. See the Stripe section below.
Stripe subscription
If your subscription is managed directly by Beside through Stripe (Beside subscription or grandfathered Stripe 👤 Starter / 👥 Business), your invoices come from Stripe.
On your phone or computer
Go to app.beside.com/settings/billing, or click Plan & Billing in the left sidebar
Your invoices and receipts are available from this page
Stripe sends receipts to the billing email address you set on the Plan & Billing page. You can update this email from the same page.
💡 Not sure if you're on Stripe? Open the Beside mobile app, then Settings, then Your Account, then Plan and Billing. If you see "You're subscribed on web", your invoices are managed by Stripe.
Apple subscription (iPhone, iPad)
If your subscription is billed through the App Store, Apple handles all invoices. Beside cannot issue or access them.
On your iPhone or iPad
Open the Settings app
Tap your Apple ID (your name at the top)
Select Media and Purchases, then View Account
Tap Purchase History, find Beside
Tap on it and select Resend Invoice to receive a PDF via email
On a computer
Go to reportaproblem.apple.com
Sign in with your Apple ID
Find Beside, click View Invoice and download the PDF
📌 Note: If you don't see Beside listed, check that you're signed in with the correct Apple ID. Apple handles all billing for App Store subscriptions. Beside cannot issue or modify these invoices.
Google Play subscription (Android)
If your subscription is billed through Google Play, Google handles all invoices. Beside cannot issue or access them.
On your Android device
Open the Google Play Store
Tap your profile icon (top right)
Go to Payments and subscriptions, then Purchase history
Find Beside, tap View receipt
Download the invoice as a PDF
On a computer
Go to play.google.com
Sign in with the Google account used for your Beside subscription
Open Payments and subscriptions, then Order history
Find Beside, click View receipt and download the PDF
📌 Note: If you don't see the invoice, make sure you're logged into the correct Google account. Google handles all billing for Play Store subscriptions. Beside cannot issue or modify these invoices.
FAQ
I switched to web billing - where did my old invoices go?
I switched to web billing - where did my old invoices go?
Your previous App Store or Google Play invoices are still available through Apple or Google (see the sections above). Only new charges after the switch will appear as Stripe invoices on the web app.
Can Beside provide a custom invoice or receipt?
Can Beside provide a custom invoice or receipt?
For Stripe subscriptions, invoices are generated automatically and available from the web app. For Apple or Google Play subscriptions, Beside cannot issue invoices. Billing is managed entirely by those platforms.
How do I change the email address for my Stripe invoices?
How do I change the email address for my Stripe invoices?
Go to app.beside.com/settings/billing (or Plan & Billing in the left sidebar) and update the Billing email field. This is only available for Stripe subscribers.
Why does Beside ask for a billing address during checkout?
Why does Beside ask for a billing address during checkout?
When you subscribe through Beside's web checkout, you're asked to enter a billing address so it can appear on your Stripe invoices. This is useful for expense reports, tax filings, and business accounting.
Your billing name and address are saved to your Stripe account and auto-filled on future invoices. You can update them anytime from the Plan & Billing page.