📣 About the Beside Voicemail
Beside includes a traditional voicemail inbox: callers hear a recorded greeting and can leave a voicemail.
Your voicemail greeting plays only when a caller is not handled by your AI Receptionist, based on your settings (caller type, preferred hours, missed-call rules, etc.).
If the AI Receptionist is configured to handle a caller, the AI Receptionist will answer instead of your Beside voicemail.
🎙️ What is the Beside voicemail greeting?
Your voicemail greeting is a recorded message that callers hear when you don’t answer and the AI Receptionist is not active.
It can be:
a Default Greeting (Beside announces your number)
a Custom Greeting (you record your own message)
Personalizing your voicemail greeting on Beside is simple and allows you to add a personal touch to your communications.
🔧 How to set up your voicemail greeting
Follow these easy steps to create a custom voicemail greeting:
Open the Beside app
Go to Settings
Select your inbox
Under Phone: Tap Traditional Voicemail
You’ll see two options:
Option 1️⃣ : Use the Default greeting
Plays a simple, generic message asking the caller to leave a voicemail after the tone
No recording required
Option 2️⃣ : Record a Custom greeting
If you want to personalize your message:
Tap Custom
Tap Record
Clearly speak your greeting into the microphone
Tap Stop when you’re done
Tap Play to preview
Tap Save to apply your new greeting
Your custom greeting will play for callers whenever you don't pick up and the AI Receptionist is disabled for them.