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How do I change my Beside number?

Learn how to change your Beside number directly from the app, including step-by-step instructions and important limitations to be aware of.

Livie avatar
Written by Livie
Updated over 3 weeks ago

You can easily change your Beside number from the app. Here’s how:

  1. Open the Beside app

  2. Go to the Settings tab

  3. Tap on your inbox

  4. Scroll to the Phone section: Configure Number

  5. Tap Change

  6. Enter your preferred area code in the search field.

  7. Browse the available numbers and tap the one you want. If you can't find the desired area code, it means we currently have no numbers available in that area.

  8. Tap Continue to confirm your choice.

ℹ️ Important notes:

  • You can only change your Beside number once.

  • You cannot change your number to a toll-free or virtual 800 number.

  • When requesting a specific phone number: Beside can only help you choose an area code. We’re unable to guarantee or manually assign a specific phone number within that area code.

If you run into issues or need to change your number more than once, contact Beside Support via the in-app chat - we're here to help!

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