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How do I change my Beside number?

Learn how to change your Beside number directly from the app, including step-by-step instructions and important limitations to be aware of.

Written by Livie
Updated over 3 weeks ago

You can change your Beside number directly from the app.

πŸ“Œ Please note that you can only change your number once.

If you're on a Business plan and have multiple lines, you can change your Beside number once for each inbox.

Here's how to change your Beside number depending on which plan you're on ⬇️

Steps apply to both iPhone and Android.


πŸ‘€ Starter plan

If you're on a Starter plan:

  1. Open Beside β†’ go to the Settings tab

  2. In the Phone section β†’ tap Configure number.

  3. Tap Change β†’ tap Continue

    πŸ“Œ You can change your Beside number for free once.

  4. Enter your preferred area code in the search field.

  5. Browse the available numbers and tap the one you want.

    πŸ“Œ If you can't find the desired area code, it means we currently have no numbers available in that area.

  6. Tap Continue to confirm your choice.

πŸ‘₯ Business plan

If you're on a Business plan and have multiple lines and inboxes, you can change the number for each one individually. Here's how:

  1. Open Beside β†’ go to the Settings tab

  2. In the Inboxes section β†’ tap the inbox you want to update.

  3. In the Phone section β†’ tap Configure number.

  4. Tap Change β†’ tap Continue

    πŸ“Œ You can change your Beside number for free once.

  5. Enter your preferred area code in the search field.

  6. Browse the available numbers and tap the one you want.

    πŸ“Œ If you can't find the desired area code, it means we currently have no numbers available in that area.

  7. Tap Continue to confirm your choice.

⚠️ Important notes

  • Remember: number changes are limited to one per inbox.

  • You cannot change your number to a toll-free or virtual 800 number.

  • Beside can only help you choose an area code. We're unable to guarantee or manually assign a specific phone number within that area code.

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