Zapier lets you connect Beside to thousands of apps and automate workflows - no code needed. You can automatically log calls in your project manager, send notifications to Slack, update spreadsheets, and more.

This article covers how to set up Zapier with Beside, available triggers and actions, common use cases, and troubleshooting.

✅ Business plan required: Zapier integration is available on the 👥 Business plan. 📖 Plans and pricing

What you can do with Zapier

Zapier connects Beside to 7,000+ apps by pairing a trigger (an event in Beside) with an action (something that happens in another app). Here are common examples:

Call ends in Beside → create a task in Asana, Trello, or Notion
New voicemail in Beside → send a Slack notification to your team
AI Receptionist captures a lead → add a row to a Google Sheet
Missed call in Beside → send yourself an email with the caller details

Browse all available Beside triggers and actions on Beside's Zapier page.

Connect Zapier to Beside

Sign up for Zapier (free plan available; paid plans for higher usage)
Create a new Zap and search for Beside as the trigger app
Select the trigger event (e.g., "New Call Ended", "New Voicemail")
Click Sign In and authenticate with your Beside account
Grant Zapier permissions to access your Beside data - click Allow
Choose the action app (e.g., Google Sheets, Slack, Asana) and configure it
Test your Zap to confirm it works
Click Publish to activate

🟡 Authentication tip:

Use your primary phone number linked to Beside to log in to Zapier - not your Beside number.
If you use Apple Sign-in or Google Sign-in for Beside, use the same method in the Zapier authentication flow.

Platform availability

Zapier works with Beside on all platforms where you have a 👥 Business plan:

iPhone - fully supported
Android - fully supported
Beside for macOS - not supported for now

📖 CRM and app integrations (full overview of all integrations)

Troubleshooting

If your Zap isn't working as expected:

Check your Zapier task history - go to your Zapier task history to see if the Zap fired and what error occurred
Re-authenticate - disconnect and reconnect your Beside account in Zapier
Check your Beside plan - Zapier requires a 👥 Business plan. If you're on the 👤 Starter plan, the integration won't work.
Test the trigger - make sure the trigger event actually happened in Beside (e.g., a call was completed after you set up the Zap)

📌 Who to contact for help:

Beside support can help with connecting your account and understanding what's possible with the integration.
Zapier support can help with building Zaps, fixing connection errors, and debugging failed automations. Beside cannot access your Zapier logs or workflows.

FAQ

Do I need a paid Zapier plan?

Zapier offers a free plan with limited tasks per month. For most business use cases, a paid Zapier plan is recommended. You also need a 👥 Business plan on Beside.

What triggers are available for Beside in Zapier?

Available triggers include: new call ended, new voicemail, new missed call, new text message, and more. Check the full list at zapier.com/apps/beside/integrations.

Can I use Make (formerly Integromat) instead of Zapier?

Beside does not have a native Make integration at this time. Zapier is the officially supported automation platform.

My Zap stopped working - what should I do?

Check your Zapier task history for errors. Common causes include expired authentication (re-connect your Beside account), a downgraded Beside plan, or an issue with the action app. If you're stuck, contact Zapier support for help with your workflow.

Can I connect Beside to my CRM through Zapier?

Yes. If your CRM isn't natively supported by Beside (HubSpot, Salesforce, Zoho, Follow Up Boss), you can use Zapier to connect Beside to almost any CRM.
📖 CRM and app integrations