Beside works in the background, all day, every day. Beside Agent, under Agents in the left menu, is where you see all of it: everything Beside did, is doing, needs from you, and has planned.
Nothing happens off the record. Every task keeps a full account of what was decided, what was carried out, and what came of it.
Your first pass
The first thing you see, once your workspace is ready, is First pass on your business: the eight jobs Beside works through to get to know you, with a counter showing how many are done.
Each line starts as Queued, and opens to show you what it produced once it lands. So you can watch your website get built, rather than wonder whether anything is happening. 📖 How Beside works
Your dashboard
Beside Agent opens on a dashboard: one card for each part of your business, each opening the page behind it.
Card | What it shows |
Needs human review | Everything waiting on your answer, with a count. You're all caught up when there is nothing. |
Agent routines | The recurring work Beside runs for itself |
Credits | Your balance, and where to top up |
Reviews, Website, Ads & Revenue, Receptionist, Calendar | The state of each one at a glance, with anything that needs attention called out |
While your marketing audit is running, the first card becomes Building your audit and shows its progress. 📖 Get your free business audit
Underneath the cards, the full run of what Beside has going: what needs you, what is running for you, and what is already Done, most recent first. Every item is tagged with the part of Beside it belongs to - Website, Ads, Beside Phone, Google Business - and dated, so you can see how long it has been sitting there.
The Autonomy button sits at the top of the page. 📖 Choose what Beside can do on its own
Answer what needs you
Select the Needs human review card and you get the decisions, approvals and questions that need your input, on their own page. Each has Skip and Approve on the right.
You can answer straight from the list, but the whole reasoning is one click away and worth reading the first few times. Opening a plan shows you:
What Beside will do, in plain words, with the evidence behind it - for example callers repeatedly ask about rescheduling an appointment, 9 recent calls, but it isn't on the site
Why this value, when Beside is choosing between sources, along with the other values it found and where each came from
Done when, the condition Beside will use to decide the job is finished
Where Beside has proposed a specific value, you can revise it rather than approving or skipping outright.
The filter at the top switches between Needs review, Approved plans and Skipped plans, so you can go back over what you said yes and no to.
💡 A skip is not final: You get a short window to undo it straight away, and a skipped plan can be restored for review later from Skipped plans. Restoring does not approve it or start it.
Manage recurring work
The Agent routines card opens the recurring work Beside has scheduled for itself and handles automatically, for example Website Health Monitor weekly or Optimize Google Ads every three days. They are grouped as Scheduled, Paused and Ended.
Open one to see What this automation does in full, its Cadence, its Next run and Last run, and how many items it currently has queued.
If you would rather it stopped for now, select Pause automation. That turns off this one job and leaves everything else running.
Follow a task
Open any finished item and Beside shows you four things:
Where it stands, the status and what it means
What happened, in one sentence, usually with a link out to the thing that changed, for example View specific review
What happened next, whether the work led anywhere, for example No customer response, booking, or payment has been observed yet
Audit details, covered below
Statuses you will see:
Status | What it means |
Queued | Lined up, not started yet |
Done | The work went through, and the tool on the other end confirmed it |
Paused (out of credits) | The work is ready but your balance reached zero. Nothing is lost - Beside keeps checking and sends it as soon as credits are there. |
Replaced before completion | Something replaced or cancelled this task before Beside finished it, so Beside has no proof it completed |
Couldn't complete | Beside tried and the tool at the other end would not let it finish. Check Connectors for anything marked Needs attention - an expired connection is the usual cause. |
💡 A stalled job is not a lost job: Beside checks its own work and picks up anything that stopped part-way, so you do not have to restart things by hand.
Check the audit trail
Every task carries an Audit details section, so you can always answer the question who decided this.
Who approved it says plainly whether you approved it or whether Beside acted under the autonomy you granted.
Underneath, a Timeline records each step with its source and timestamp, from the moment execution was authorized through to the receipt certified by the tool at the other end. Technical references at the bottom hold the identifiers our support team may ask you for.
Hand your agent a job
If you want to give Beside something rather than wait for it to schedule one, open Ask Beside under Agents and say what you want in your own words.
You do not have to keep checking
Your agent can text you what needs an answer, and you can approve or turn it down by replying - without opening the app at all.
FAQ
Where is everything waiting on me?
Where is everything waiting on me?
On the Needs human review card on your Beside Agent page, which opens the full list. The count on the card is how many things are waiting.
Beside does not seem to be doing anything. Is it working?
Beside does not seem to be doing anything. Is it working?
Check Needs human review first. If something is waiting on you, the work that depends on it is paused until you answer. Beside also stays quiet on purpose when there is genuinely nothing worth reporting. 📖 How Beside works
What happens if I skip something?
What happens if I skip something?
That piece of work does not go ahead, and it is recorded as skipped against whatever it was meant to improve - so the gap it was addressing stays visible rather than quietly disappearing. You can undo a skip straight away, or restore the plan later from Skipped plans.
Do I have to keep opening the app?
Do I have to keep opening the app?
No. Beside can text you the decisions waiting on you, and you can answer by replying. 📖 Get your agent's updates by text
How far back does the history go?
How far back does the history go?
Everything finished stays under Done on your Beside Agent page. Beside also writes up its own work for you: an end-of-day report each evening, and a Weekly Digest filed in your Library. 📖 Add your own documents to Beside