Ask Beside, in the Agents section of the left menu, opens on a question: What can I get done for you?
That wording is deliberate. This is not a help chatbot - it is the agent that already knows your customers, your calls, your funnel and your marketing, waiting for you to give it something.
Ask it something
There is nothing to set up. Type into the box - Ask Beside to do something - in your own words, the way you would ask a colleague who has read everything about your business.
Three starting points are offered if you are not sure where to begin:
What can Beside do for my business?
What needs my attention now?
Where am I losing customers?
The third one is the one to try first. It is the question most owners cannot answer about their own business, and Beside has the numbers to.
What to use it for
Two kinds of thing, and you do not have to say which:
Questions about your business | Where am I losing customers? |
Work you want done | Write me a review request template |
Anything Beside actually carries out follows the same rules as the rest of its work: it comes back to you as a plan unless your autonomy says otherwise, and it lands on your Beside Agent page with a record of what happened.
Your past chats
Every exchange is kept and listed underneath, with how long ago it was, so you can pick one back up rather than starting again. See all opens the full history.
They get named after what they were about - Google Review Request Template, Reengagement Campaign Strategy, Tracking Ad Call Results - so the list stays readable months later.
What Beside knows when you ask
Everything it has on your business: your customers and their history, your calls and texts, your funnel numbers, your reviews, your ads, plus your Business Profile and everything in your Library.
That is the whole difference. A general-purpose assistant can tell you what businesses like yours usually charge. This one can tell you what your callers asked for last month.
FAQ
Is this the same as Ask Beside AI on my phone line?
Is this the same as Ask Beside AI on my phone line?
No, and they do different jobs. Ask Beside AI in the Beside app searches across your calls, texts and voicemails - it finds things you have said and heard. Ask Beside here talks to your agent about running your business, and can hand it work.
What about the box on my Beside Agent page?
What about the box on my Beside Agent page?
That one is for handing over a single task in passing, while you are looking at what your agent is doing. Use Ask Beside when you want a proper exchange - a question, an answer, and a follow-up.
Will Beside act on what we discuss?
Will Beside act on what we discuss?
Only under the same autonomy you have already set. Asking a question changes nothing; asking for work to be done puts it through the usual approval, unless you have already told Beside it can act on its own in that area.
Beside gave me an answer I know is wrong. What do I do?
Beside gave me an answer I know is wrong. What do I do?
Answers are only as good as what Beside knows about you. Check your Business Profile first, then add the missing detail to your Library - once it is written down, every future answer has it.
Does asking cost me credits?
Does asking cost me credits?
No. Asking, thinking and drafting are free - credits are only spent when something is actually delivered. So a long conversation about your pricing costs nothing; the text message that comes out of it costs 20. 📖 Understand your plan and credits