Your agent works all day, and some of what it does needs a yes or a no from you. Rather than have you check the app, it can text you - and you answer by replying.
If you are on a roof or under a sink, this is the difference between a decision waiting three days and a decision taking ten seconds.
Turn it on
There is no settings screen for this. You ask your agent.
Open Beside Agent and use the box at the bottom of the page
Tell it what you want, in your own words - text me updates, or let me know when you need me
Your agent gives you a short code and the number to send it to
Text that code from the phone you want to be reached on
That first text is what links your number. There is nothing else to set up, and nothing to confirm in the app.
💡 Text from the phone you actually carry: The number you send the code from is the number that gets the updates. Send it from your own mobile, not from a desk phone or a second line.
What you get
Approvals waiting on you - the plans your agent wants to run before it acts
Anything urgent - the decisions that should not sit until tomorrow
Your weekly digest - what your agent handled that week
You will not get a text every time your agent does something. It writes when it needs you, or when the week is worth summing up.
Answer by replying
This is the part that matters: you can approve or turn something down straight from the text. Reply in your own words. You do not have to open Beside Agentic at all.
Whatever you decide by text lands in the same place as if you had done it in the app - the task appears on your Beside Agent page with its record of who approved it and when.
Quiet hours
Your agent will not text you in the middle of the night. Even on Full-time, where it keeps working overnight, what it finds waits until a reasonable hour to reach you.
Turn it off
Tell your agent to stop texting you. Same box, your own words. Everything else it does carries on unchanged - you just go back to reading it in the app.
FAQ
Is this the same as my Beside phone notifications?
Is this the same as my Beside phone notifications?
No, and they do not replace each other. Your Beside line notifies you about customers - a call coming in, a text arriving. This one is your agent writing to you about its own work. 📖 Manage your notifications
Which number does it text from?
Which number does it text from?
Your agent has its own line, separate from your business number - so your customers are never mixed up with your agent. It arrives as iMessage where that is available, and as a regular text otherwise.
Do the texts cost me credits?
Do the texts cost me credits?
No. Credits are spent when work is carried out for your business, not when your agent talks to you. 📖 Understand your plan and credits
Can more than one person get them?
Can more than one person get them?
The code links one number - the phone of whoever makes the decisions. If several people in your business need to be reached this way, tell us through the Support chat in the app so we know it is worth building.
I set it up and I'm not getting anything.
I set it up and I'm not getting anything.
Usually it means your agent has nothing to ask you - it stays quiet on purpose rather than filling your phone. Check the top of Live on your Beside Agent page: if nothing is waiting there either, there is genuinely nothing to answer.
If something is waiting there and no text arrived, ask your agent to text you again - it may be that the code was never sent from the phone you are holding.