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AI call summaries and transcripts

View AI-generated summaries and full transcripts after every call - on mobile, macOS, and web. Share them via link, email, or integrations.

Written by Livie
Updated yesterday

After every call made or received through Beside, you automatically get an AI-generated summary and a full transcript. These appear on the conversation in the app within minutes of the call ending.


What you get after every call

Automatic transcription

All calls are automatically recorded and transcribed. The full transcript appears on the conversation, with speaker labels so you can see who said what.

AI summary card

Beside creates a structured summary that includes key points discussed, action items, decisions made, and any follow-up steps mentioned during the call.

๐Ÿ’ก Also on macOS: If you use ๐Ÿ“– Beside for macOS, you can view transcripts and summaries from calls made on your phone directly on your desktop. Open the Beside app on macOS, go to the Phone Calls tab, and open the relevant phone note.


Where to find your summaries

On mobile

  1. Open the Beside mobile app

  2. Go to your line

  3. Open the conversation for the call you want to review

  4. The summary card and transcript appear at the top of the conversation

On web

  1. Open the conversation

  2. The summary and transcript are available in the same view


Share summaries outside Beside

Each summary generates a shareable web link. You can share it with anyone โ€” even people who don't use Beside.

If you called someone who doesn't use Beside, the AI summary is only visible on your side. To share it, use the share options on the summary card: copy link, copy text, email, or share to Slack, Notion, and other apps.


Calendar event detection

On mobile, Beside detects calendar events mentioned during the call and suggests them after the call ends. You can add these events to your calendar directly from the summary card.


FAQ

How quickly are summaries available after a call?

Summaries and transcripts are typically generated within a few minutes after the call ends.

Can Beside identify who is speaking in a call?

Yes. Beside automatically distinguishes speakers in the transcript, even in multi-participant calls. The more calls you make, the better the speaker identification becomes.

Will background noise affect transcript accuracy?

Beside's AI handles various accents and noisy environments well, but the best results come with clear audio and minimal background noise. Using a headset or being in a quiet room helps.

Can I edit a transcript or summary?

Transcripts and summaries are generated automatically and cannot be edited directly in the app. You can copy the text and modify it outside Beside.

Does Beside support live transcription during a call?

Not yet. Beside currently generates transcripts and summaries after the call ends. Live transcription is planned for a future update.

Is my call data secure?

Yes. All data is encrypted in transit and at rest. Only you can access your transcripts and summaries unless you choose to share them. Beside never sells your data to third parties.

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