The AI operating system that grows your local business autonomously
Beside answers your phone, remembers every customer, and works on your business while you do the job. It is built for the real economy - contractors, service providers, solopreneurs, and growing teams who can't afford to miss a call.
Beside comes in two parts, and they work together:
Your business line. A US phone number with a Receptionist that answers calls and texts 24/7, and AI notes on every conversation - on iOS, Android, and the web.
Your agent. It builds and maintains your website, looks after your Google listing and your reviews, runs your ads, and follows up with your leads. It brings you what it plans to do, and you approve it.
Trusted by 20,000+ businesses across the US.
Who Beside is built for
Beside is built for professionals who run on inbound calls and can't afford to miss leads, bookings, or client calls:
Contractors, plumbers, and tradespeople who need calls answered while they're on the job
Real estate agents and insurance brokers managing high call volumes
Solopreneurs and small business owners who want to look professional without hiring staff
Growing teams that need shared lines, call routing, and CRM integrations
Your agent
Every day you are really doing four jobs at once: getting customers, converting the ones who reach out, keeping up with the ones you have already won, and doing the actual work you are good at. Beside Agentic takes on the first three.
It watches what you have connected, works out what is worth doing, brings you the plan, and only then carries it out - with a full record of what happened and who approved it.
Your business line
Beside brings together your business phone and AI assistant across iOS, Android, and web - so whether you're on the job, at your desk, or between meetings, you never miss a call or lose track of a conversation.
Phone features
Phone features
Your Beside phone line, calls, and texts - on mobile and the web.
ℹ️ Your contacts don't need Beside to reach you.
Feature | Description |
Unlimited calling & messaging (US & Canada) | Make and receive unlimited calls and texts in the US & Canada with your Beside number. |
Phone lines | Your Beside phone line, your way - forward your existing business number, port it over, or get a new Beside number with your preferred area code. |
Caller ID | Your existing business number shows up when you call, so people recognize you and are more likely to pick up. |
Call forwarding from existing carrier | Keep using your existing business number - forward calls to Beside so nothing changes for the people who already know how to reach you. |
Number porting | Transfer your existing number to Beside entirely - all calls and texts, in and out, in one place. |
Mobile apps (iPhone, iPad & Android) | Your business line in your pocket - call, text, and stay on top of everything from iOS or Android. |
Use Beside from any browser at app.beside.com - make and receive calls, send texts, manage your lines, members, plan & billing, and configure your Receptionist. No download required. |
AI features
AI features
Your Receptionist and everything it can do.
Feature | Description |
Receptionist for calls & texts | Your Receptionist answers calls and texts, takes messages, books appointments and qualifies leads - on your terms. Choose which calls it handles, and stay in control of the ones that matter most. |
AI call transcripts & summaries | Get transcripts and summaries for every call - whether your Receptionist handles it or you're on the line yourself. |
AI follow-up email drafts | Your AI connects Gmail or Outlook to Beside and drafts replies to inbound emails. |
AI welcome greeting & ending message | Customize what your Receptionist says when it picks up and wraps up a call. |
AI transfers calls | Your Receptionist automatically routes calls to the right person or line based on rules you define - no manual transfers needed. |
Receptionist books appointments | Your Receptionist handles appointment requests and books them directly into your calendar. |
Receptionist qualifies leads | Your AI handles lead qualification - asking your custom questions and capturing the details that matter to you. |
Receptionist contact exclusions | Choose which contacts the Receptionist never handles - for calls, texts, or both. Perfect for VIP clients or anyone you always want to handle personally. |
Custom ring count before Receptionist answers | Set how many times your calls ring before your Receptionist picks up - giving you the chance to answer first. |
Receptionist voice customization | Make your Receptionist sound like your brand - clone your voice or pick from the voice library and choose a bilingual voice. |
Receptionist imports website knowledge | Your Receptionist learns from your website so it can answer callers accurately from day one. |
Ask Beside AI | Your AI-powered second brain - instantly find details, action items, and insights across all your calls, texts, and voicemails, just by asking. |
Call handling and productivity features
Call handling and productivity features
Tools to manage your calls and stay organized.
Feature | Description |
Daily Recap | Get a daily AI-generated summary of your calls, texts, and voice notes - with action items and follow-ups so nothing slips through the cracks. |
Email call summaries | Receive call summaries and transcripts by email after every call - including ones handled by your Receptionist. |
Business hours | Set your working hours so calls and notifications come through when you're available - and go quiet when you're not. |
Traditional Beside Voicemail | A classic voicemail greeting for callers your Receptionist isn't set up to handle - they hear your message and can leave a voicemail. |
Call recording & consent notice | Record calls for future reference, training, and compliance, with an automatic consent notice built in. |
Exclude contacts from recording | Turn off call recording for specific contacts - useful for personal calls or anyone you don't need transcripts for. |
Suggested contact names | Beside identifies unknown callers and suggests a name based on the conversation - shown as "Maybe:" so you always know it's a suggestion. |
Silence unknown callers | Automatically send unknown callers to voicemail - no ringing, no Receptionist. Just a clean log of who called, while your contacts come through as usual. |
Number changes | Pick a new Beside number with your preferred area code - one free change per line. |
In-person recorder | Record in-person meetings and conversations, and get an instant transcript and AI summary. |
Collaboration and team management
Collaboration and team management
Tools to manage your team, lines, and billing in one place.
Feature | Description |
Organizations | Your company exists as a first-class entity in Beside. Your team members, phone lines, and subscription all belong to your organization - not to an individual. If the original owner leaves, the org and its billing persist. |
Member roles | Org members have a role (Owner, Admin, or Member) that controls what they can manage across the organization and its lines. Admins can create lines, invite members, and manage any line in the org even if they're not on it. |
Shared lines | Share business lines across your team - when a call comes in, all available team members are notified so the first one free can pick up. The line can be used simultaneously. |
Team chats | Collaborate with team members in shared threads and group conversations. |
Line customization | Organize your workspace with custom names, colors, and icons per line. |
Organization billing | Subscription and billing are attached to the organization, not to an individual. Manage seats, payments, and invoices for your whole team in one place. |
Integrations
Integrations
Connect Beside to your existing tools. 📖 CRM and app integrations
Integration | Description |
HubSpot, Salesforce, Zoho, Follow Up Boss, Monday | Automatically sync contacts and log calls, summaries, and outcomes into your CRM. Platform availability varies per CRM. |
Zapier | Connect Beside to thousands of tools and automate workflows. |
Where to start
If you are new to Beside, start with your free business audit: Beside reads your Google listing, your reviews, your photos, your website and your local competitors, and shows you what a customer sees before they call you. It is free and needs nothing more than an email address.
If you already use Beside as your business phone, nothing about your line changes. 📖 Beside Agentic and your Beside phone line