🧭 Short answer
Yes, you can share your Beside number/inbox with your teammates.
With the Business plan, you can collaborate in real time on calls, messages, voicemails, and AI Receptionist activity, all from the same shared phone number.
✨ How team collaboration works
When you sign up, Beside creates your first inbox automatically, it’s where all your calls, chats, and AI Receptionist activity live.
Upgrading to the Business plan lets you:
Add up to 5 inboxes, each with its own phone number and AI Receptionist
Invite up to 15 teammates to collaborate on an inbox
Manage calls, messages, and AI Receptionist activity together
Create group chats for internal discussions right in Beside
It’s the easiest way for individuals or small teams to manage several lines, and work together seamlessly.
👥 How to invite teammates to your inbox
Open the Beside app
Go to Settings → Inboxes
Select the inbox you want to share
Tap Add teammate
Enter your teammate’s email address
Your teammate will receive an invitation to join the inbox.
Once they accept, they’ll have access to its full history, calls, messages, voicemails, and AI Receptionist interactions.
✅ You can invite up to 15 teammates to any inbox under your Business subscription.
⚠️ If a team member switches devices, the inbox owner must re-invite them to reconnect.
🧩 What your teammates can do
Teammates have full visibility into everything that appears inside your Beside inbox:
Calls & call summaries
Messages
Voicemails
Voice memos
AI Receptionist call logs & transcripts
They also gain access to the full history, not only the activity that happens after they join.
🔒 What remains private
Your device’s contact list stays private
Even if you granted Beside access to your phone contacts, teammates only see phone numbers.
However, they will see phone numbers of people you've called or messaged through Beside, to help with collaboration - without exposing your full contact list.
🛑 Not available
There is currently no way to hide specific calls or messages from teammates.
Teammates can view inbox settings, but they cannot edit them - including AI Receptionist settings.
ℹ️ If you forward an external number to Beside (like your business number), only calls are redirected and logged in Beside. Texts sent or received on that number - outside of Beside - will not appear in your inbox or be visible to your team.
❓ FAQ
Does my teammate need to receive the invitation at the same email they use for their Beside account?
Does my teammate need to receive the invitation at the same email they use for their Beside account?
No. The email used to receive the invitation does not need to match the email associated with the future Beside account.
When you share an invitation to join an inbox, Beside simply generates a link and code that you can send through any channel you prefer, email, text message, WhatsApp, Slack, etc.
The email address used to receive this link/code is not tied to the Beside account in any way. What matters is only that the invited teammate uses the link or code in the Beside app to join the inbox.
Can my teammates make calls and send messages from the shared number?
Can my teammates make calls and send messages from the shared number?
Yes. Anyone you've invited to the Business plan can make and receive calls, listen to voicemails, and send and receive messages - all using the shared Beside number.
How are incoming calls directed to my team?
How are incoming calls directed to my team?
When someone calls your shared Beside number, the call rings on all team members’ devices at the same time. Any teammate can answer. Once the call ends, everyone will receive the call note and summary to stay aligned and keep context.
Can my team handle multiple calls simultaneously?
Can my team handle multiple calls simultaneously?
Yes, all from the same number. No missed opportunities - just seamless teamwork.
Can I control who replies to what?
Can I control who replies to what?
Not at this time. All teammates have equal access and visibility into messages and calls. There are no roles or permissions yet.
Can I use different voicemail greetings per teammate?
Can I use different voicemail greetings per teammate?
No. The Business Line uses one shared voicemail greeting for all callers.
Who gets notified when a new call or message comes in?
Who gets notified when a new call or message comes in?
Everyone who has access to the shared inbox will receive the same notifications for new calls, messages, voicemails, and call summaries.
Do notification settings apply to everyone in a shared inbox?
Do notification settings apply to everyone in a shared inbox?
Yes. Notification Schedule is an inbox-level setting. Notification Schedule controls when Beside should ring and notify your team, and when it should stay quiet.
Any change made by any teammate applies to everyone in that shared inbox. This is intentional so teams stay aligned on working hours and notification flow.
Notifications settings for Daily recap time and Email notifications live outside the inbox, such as your phone's native push notification permissions. These settings affect only your device and do not impact your teammates.
Will my teammates see my past messages and calls?
Will my teammates see my past messages and calls?
Yes. Once they join your inbox, your teammates will have access to your entire Beside history - not just messages or calls received after they joined.
Can my teammates see my contact list?
Can my teammates see my contact list?
No. Your saved contact list remains private. Even if you've allowed Beside to access your phone contacts, your teammates will only see phone numbers of people you've called or messaged through Beside.
Can I hide specific calls or messages from my team?
Can I hide specific calls or messages from my team?
No. There's currently no way to hide specific messages or calls from your team. If it's in your Beside inbox, it's visible to your invited members.
What happens if I forward another number to Beside?
What happens if I forward another number to Beside?
Only calls are redirected and logged in Beside. Texts sent or received on that number - outside of Beside - will not appear in your inbox or be visible to your team.
How many teammates can I invite to join my inbox?
How many teammates can I invite to join my inbox?
You can invite up to 15 teammates to your inbox with the Business plan. There's no cap on how many people can collaborate with you.
Can I remove someone from the shared inbox?
Can I remove someone from the shared inbox?
Yes. You can remove team members at any time. Once removed, they'll no longer have access to your inbox history or future conversations.
Can I switch back to the Starter plan later?
Can I switch back to the Starter plan later?
Yes. You can downgrade to the Starter plan at any time from your Settings. Just note that your team members will immediately lose access to your inbox when you do.