🧭 Short answer
Yes, you can share your Beside number/inbox with your teammates.
The Business plan lets you add teammates to your inbox and collaborate in real time on calls, messages, and voicemails, all from the same shared number.
✨ How team collaboration works
When you sign up, Beside creates your first inbox automatically, it’s where all your calls, chats, and AI Receptionist activity live.
When you upgrade to the Business plan, you can:
Add up to 5 inboxes, each with its own phone number and AI Receptionist
Invite teammates to collaborate inside any inbox
Manage calls, messages, and AI Receptionist activity together
Create group chats for internal discussions right in Beside
It’s the easiest way for individuals or small teams to manage several lines, and work together seamlessly.
👥 How to invite teammates to your inbox
Open the Beside app
Go to Settings → Inboxes
Select the inbox you want to share
Tap Add teammate
Enter your teammate’s email address
Your teammate will receive an invitation to join the inbox.
Once they accept, they’ll have access to its full history, calls, messages, voicemails, and AI Receptionist interactions.
✅ You can invite unlimited teammates to any inbox under your Business subscription.
⚠️ If a team member switches devices, the inbox owner must re-invite them to reconnect.
🧩 What your teammates can do
Your teammates will see everything that's visible in your Beside inbox - including call summaries, voicemails, voice memos, and text conversations.
As soon as they join your inbox, they'll have access to your entire Beside history, not just messages or calls received after they joined.
Only your saved contact list remains private. Even if you've allowed Beside to access your iPhone contacts, your teammates won't be able to see them. However, they will see phone numbers of people you've called or messaged through Beside, to help with collaboration - without exposing your full contact list.
In short: everything visible in your Beside inbox is also visible to your team - except for your contact list.
⚠️ There's currently no way to hide specific messages or calls from your team
ℹ️ If you forward an external number to Beside (like your business number), only calls are redirected and logged in Beside. Texts sent or received on that number - outside of Beside - will not appear in your inbox or be visible to your team.
❓ FAQ
Can my teammates make calls and send messages from the shared number?
Yes. Anyone you've invited to the Shared Line can make and receive calls, listen to voicemails, and send and receive messages - all using the shared Beside number.
How are incoming calls directed to my team?
When someone calls your shared Beside number, the call rings on all team members’ devices at the same time. Any teammate can answer. Once the call ends, everyone will receive the call note and summary to stay aligned and keep context.
Can my team handle multiple calls simultaneously?
Yes, all from the same number. No missed opportunities - just seamless teamwork.
Who gets notified when a new call or message comes in?
Everyone who has access to the Shared Line will receive the same notifications for new calls, messages, voicemails, and call summaries.
Can I control who replies to what?
Not at this time. All teammates have equal access and visibility into messages and calls. There are no roles or permissions yet.
Can I use different voicemail greetings per teammate?
No. The Shared Line uses one shared voicemail greeting for all callers.
Will my teammates see my past messages and calls?
Yes. Once they join your inbox, your teammates will have access to your entire Beside history - not just messages or calls received after they joined.
Can my teammates see my contact list?
No. Your saved contact list remains private. Even if you've allowed Beside to access your iPhone contacts, your teammates will only see phone numbers of people you've called or messaged through Beside.
Can I hide specific calls or messages from my team?
No. There's currently no way to hide specific messages or calls from your team. If it's in your Beside inbox, it's visible to your invited members.
What happens if I forward another number to Beside?
Only calls are redirected and logged in Beside. Texts sent or received on that number - outside of Beside - will not appear in your inbox or be visible to your team.
How many teammates can I invite to join my inbox?
You can invite unlimited teammates to your inbox with the Shared Line plan. There's no cap on how many people can collaborate with you.
Can I remove someone from the Shared Line?
Yes. You can remove team members at any time. Once removed, they'll no longer have access to your inbox history or future conversations.
Can I switch back to the Single Line plan later?
Yes. You can downgrade to the Single Line plan at any time from your Settings. Just note that your team members will immediately lose access to your inbox when you do.
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