This article covers where the Beside mobile app and Beside for macOS are available, which languages your AI Receptionist can speak, and which languages are supported for texting.
Countries where Beside is available
Mobile app (iOS and Android)
The Beside mobile app is available in the US and Canada only.
⚠️ Important: Even if your App Store or Google Play account is set to the US or Canada, we recommend only using Beside while physically located there - the service requires a US or Canadian phone number, and using it abroad may result in unexpected charges or access restrictions.
🌴 Traveling outside the US or Canada?
Your account may be flagged as restricted, which will prevent you from placing outgoing calls or sending texts.
If this happens, you'll be prompted in the app to verify your ID and confirm that you're a US or Canadian national - this will restore your access.
Disabling a VPN may also resolve the issue if your connection appears to come from outside the region.
Desktop (macOS)
Beside for macOS is available worldwide.
Phone line setup (calls and texts) requires an active mobile subscription (US and Canada).
Supported languages
Languages spoken by the AI Receptionist
Depending on the voice you choose for your AI Receptionist, it can handle calls in English, French, Portuguese, Spanish, and Russian.
The AI Receptionist always starts calls in English.
If the selected voice supports multiple languages, callers can ask it to switch languages manually at any time.
Multilingual voices are currently available on iOS only. On Android, the AI Receptionist supports English only for now.
📌 Coming soon:
Choose the default language your AI Receptionist starts in (e.g., start calls in Spanish instead of English when using a bilingual voice).
Multilingual voices on Android.
📌 Voice Clone:
If your AI Receptionist is using a voice clone, it only supports English (US).
To enable multilingual support, switch to one of the bilingual pre-recorded voices.
Languages supported for texting
Beside supports 100+ languages for written text messages, so you can communicate smoothly with contacts around the world - no matter what language they speak.
List of supported languages
List of supported languages
Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bashkir, Basque, Belarusian, Bengali, Bosnian, Breton, Bulgarian, Burmese, Castilian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Faroese, Finnish, Flemish, French, Galician, Georgian, German, Greek, Gujarati, Haitian, Haitian Creole, Hausa, Hawaiian, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Lao, Latin, Latvian, Letzeburgesch, Lingala, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Maori, Marathi, Moldavian, Moldovan, Mongolian, Myanmar, Nepali, Norwegian, Nynorsk, Occitan, Panjabi, Pashto, Persian, Polish, Portuguese, Punjabi, Pushto, Romanian, Russian, Sanskrit, Serbian, Shona, Sindhi, Sinhala, Sinhalese, Slovak, Slovenian, Somali, Spanish, Sundanese, Swahili, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Turkish, Turkmen, Ukrainian, Urdu, Uzbek, Valencian, Vietnamese, Welsh, Yiddish, Yoruba.
FAQ
Why do I need to verify that I'm using the app in an authorized location?
Why do I need to verify that I'm using the app in an authorized location?
Beside is designed to operate in the United States and Canada. If our system detects that your connection appears to be coming from outside these regions - or from a VPN that masks your location - the app may temporarily restrict outgoing calls and texts. You may be asked to verify your identity to confirm you're an authorized user. Once completed, full access will be restored.
Can I use Beside while traveling outside the US or Canada?
Can I use Beside while traveling outside the US or Canada?
Beside is designed for use in the US and Canada. If you travel abroad, your account may be flagged as restricted, which will prevent you from placing outgoing calls or sending texts. You'll be prompted in the app to verify your ID to restore access. Disabling a VPN if you're using one may also help.
Does Beside work if I use a VPN?
Does Beside work if I use a VPN?
A VPN that masks your location may cause Beside to restrict outgoing calls and texts. If you experience this, try disabling your VPN and reopening the app. If the issue persists, you may be asked to verify your identity in the app to restore access.
Can my AI Receptionist speak two languages in the same call?
Can my AI Receptionist speak two languages in the same call?
Yes - if you've selected a bilingual voice, your AI Receptionist can handle calls in both languages. It always starts in English by default, but callers can ask it to switch at any time. Note that only one additional language can be active alongside English - it's not possible to switch between multiple non-English languages.
Which voices are bilingual?
Which voices are bilingual?
Bilingual voices are available in the Beside mobile app under AI Receptionist → Tone of voice. The available combinations are English + Spanish, English + French, English + Portuguese, and English + Russian. Voice Clone only supports English.
Can I change the language my AI Receptionist starts calls in?
Can I change the language my AI Receptionist starts calls in?
Not yet. The AI Receptionist currently starts all calls in English. You'll soon be able to set a different default language (e.g., Spanish) for bilingual voices. In the meantime, callers can ask the AI to switch languages during the call.