If you run more than one business, you can keep them all under the same Beside login and switch between them - each with its own agent working on it.
📌 Two different kinds of "several":
Several businesses is this article: separate businesses, separate agents, separate credits.
Several people in one business - shared lines, roles, teammates - is a different thing. 📖 Manage your organization
Add a business
Select your business name at the bottom of the left menu
Choose Create New Business
Beside then does for the new one what it did for your first: it looks it up, reads what is public about it, and starts its own first pass.
What it starts with depends on whether it bills on its own:
A business that bills on its own gets its own welcome credits, like your first one did, and you choose a plan for it when you want more done.
A business that joins one you already pay for shares that plan and that credit balance. Welcome credits are granted once, so there is no second grant.
Plan & Credits is where you check which of the two you are looking at: a business sharing a plan shows that plan's renewal date and balance.
Switch between them
Same place: your business name at the bottom of the left menu, then Switch Business. Everything on screen follows - the agent's work, the customers, the website, the reviews, the credits.
You are always looking at exactly one business at a time. There is no combined view across all of them.
What each business has of its own
Businesses are kept genuinely separate. That is the point - your plumbing company and your rental business should not share a website, a customer list, or a reputation.
Its own | Shared across your account |
Its agent and everything it does | Your login |
Its customers and its Library | A plan, when two businesses bill through the same one |
Its website, listing, reviews and ads |
|
Its connected tools |
|
🟡 Check which plan a business is on before you count on a balance: A business that bills on its own has its own credits, and running low on one does not draw from another. Two businesses that bill through the same plan share its allowance, and cancelling that plan applies to both. Plan & Credits tells you which case you are in.
When to use a second business, and when not to
Create a second business when it really is a different business to your customers: a different name, a different website, its own Google listing, its own reviews.
Do not create one for:
A second location of the same business - that belongs to the same business, with its service areas set accordingly
A second phone line - lines are managed on your existing account. 📖 Add phone lines to your account
A teammate - invite them into the business you already have
Splitting one business in two gives each half of your history, which makes both agents worse at their job.
FAQ
Do my credits cover all my businesses?
Do my credits cover all my businesses?
Only where two businesses bill through the same plan, in which case they share its monthly allowance and balance. A business that bills on its own has its own balance, which nothing else draws from. Open Plan & Credits on each business to see which it is.
Does a second business cost me twice?
Does a second business cost me twice?
Not to start with. A business that bills on its own begins with its own welcome credits and no plan, exactly as your first one did, and once you put it on Standard or Pro that is billed for that business alone, because each one gets its own agent working on it. There is no multi-business discount.
A business that joins a plan you already pay for does not add a bill, and does not add a second grant of welcome credits either.
Can my agent see my other business?
Can my agent see my other business?
No. Each agent only sees the business it belongs to - its customers, its Library, its connected tools. Nothing crosses over.
How do I remove a business?
How do I remove a business?
Ask us from the Support chat in the app, or write to [email protected]. Removing a business ends its plan and its agent's work, so we handle it with you rather than leaving it as a button.