Deleting your Beside account permanently erases all your data. Before deleting, make sure to disable call forwarding and cancel your subscription to avoid missed calls and ongoing charges.
Disable call forwarding first
⚠️ Important: Turn off call forwarding before deleting your account. If you don't, calls to your main number may continue being redirected to your Beside number even after deletion. Beside cannot disable call forwarding on your behalf - this must be done from your phone due to carrier restrictions.
Delete your account
Open the Beside mobile app
Go to Settings
Scroll to the bottom of the screen and tap Delete
Tap "Yes, Delete" to confirm
⚠️ Important: This action cannot be undone. Once deleted, all your data (call history, messages, AI setup, personal data) will be permanently erased. If you sign up again, you'll start fresh.
Cancel your subscription
Deleting your Beside account does not cancel your subscription. You need to cancel separately through the platform where you subscribed (Apple, Google Play, or Stripe) to stop being charged.
FAQ
"Processing" still showing after deletion
"Processing" still showing after deletion
If you still see the "Processing" banner or microphone icon after removing Beside, it usually means call forwarding wasn't fully turned off at the carrier or an iOS background process is stuck.
1. Turn off call forwarding: Open your phone Settings, then Phone, then Call Forwarding, and make sure it's off.
2. Restart your phone: Power off, wait 30 seconds, power back on.
3. Check microphone access: Go to Settings, then Privacy and Security, then Microphone. If Beside is still listed, toggle it off.
If it still appears, contact your carrier and ask them to confirm all call forwarding is fully disabled on your line.
Can I recover my account after deleting it?
Can I recover my account after deleting it?
No. Account deletion is permanent and cannot be undone. All data is erased, including call history, messages, contacts, AI setup, and voicemails.
What happens to my phone number after I delete my account?
What happens to my phone number after I delete my account?
Your Beside number will be released and cannot be recovered. If you ported a number to Beside and want to keep it, you need to port it out before deleting your account.