Beside

Livie

Aude

Beside Team

Managing your account

Add, manage, and remove phone lines on your Beside Business plan - including what happens when you reach your 3-line limit.

Add phone lines to your account

Share Beside lines with your team on the Business plan - how seats and lines work, how to invite members, and what to do when you reach your 3-seat limit.

Share your line with your team

Switched to a new iPhone or Android? Here's how to get Beside working again - log back in, restore call forwarding, and avoid creating a duplicate account.

Set up Beside on a new phone

Learn how to connect your calendar so your AI Receptionist can schedule meetings for you.

Set calendar permissions on mobile

Learn how to personalize Beside for your everyday life - including how to adjust your AI Receptionist to match personal, non-business use.

Customize Beside for personal use

Learn how to customize how and when Beside notifies you - per inbox (phone line) or across the entire app - so you stay in control without interruptions.

Manage your notifications

Set up Beside on a new device, manage your account, and customize your app settings.

Account & app setup

Paid for Beside but still seeing the paywall? Restore Purchases re-syncs your subscription with the app - here's when to use it and how.

Restore a subscription you already paid for

Learn how to access your billing statements through Apple or Google Play.

Get an invoice for your subscription

Cancel your Beside subscription on iPhone, Android, or web - including how to handle two active subscriptions if you recently upgraded through the app.

Cancel your subscription

Learn how to cancel your Beside subscription and request a refund from Apple, Google Play, or Beside directly — depending on where you originally subscribed.

Request a refund

A step-by-step guide on how to delete your Beside account, including what happens to your data after deletion.

Delete your account

Learn how to safely log out of your Beside account on mobile and macOS, and what to do before signing out to ensure your calls continue to work properly.

Log out of your account

Update your payment method on the App Store, Google Play, or directly through Beside. Switch from App Store or Google Play to card billing.

Manage your subscription billing method

Marie

Manage your plan, payments, invoices, and subscription - upgrades, cancellations, and refunds.

Billing & subscription

Find answers and get help from Intercom Support and Community Experts

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